Remove Change Management Remove Diversity Remove Knowledge Management Remove Productivity
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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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10 Best IT Service Management (ITSM) Tools of 2024

HR Lineup

With a user-friendly interface and advanced features like incident management, problem resolution, and change management, ServiceNow continues to be a top choice for organizations aiming to enhance their IT service delivery. Freshservice Freshservice, a product of Freshworks, combines simplicity with powerful ITSM capabilities.

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Organizational Network Analysis—Cracking The Code for HR

HR Daily Advisor

Knowledge flows along existing pathways in organizations. If we want to understand how to improve the flow of knowledge, we need to understand those pathways. The effectiveness of an organization—innovation, productivity, decision-making, and employee satisfaction—hinges on the strength of the relationships among its people.

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Organizational Studies that Don't Just Sit on the Shelf: Participatory Action Research

Conversation Matters

Identifying Interviewees : In consultation with the agency sponsor, four departments were selected to be involved in the study, making sure a diversity of types of work were included. Tags: Knowledge Management Strategies Change Management. So stay tuned.

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