Why Empathy Is Key To 21st-Century Business And Why You Should Care

SuccessFactors

When was the last time you went out and listened to the people who matter in your business — employees, customers, partners, vendors, community members — and found out what is in their hearts and minds? We too often like to lump employees into a category called “internal stakeholders” and customers into one we label “external stakeholders.” During my corporate career, I witnessed countless communication and change management plans that did this, efficiently, over and over.

Retaining the Millennial Workforce and Why It Matters

HR Daily Advisor

As such, HR teams are tasked with the critical job of developing programs and putting benefits in place that lower turnover rates and set their employees up for success as they grow with the organization. Retention starts from the first interaction a potential employee has with an organization. Before Millennial employees join a company, there are certain characteristics or benefits that attract them to it—be it company training programs or flexible work policies.