8 ways to coach employees to better customer service
NOVEMBER 7, 2017
So, it makes sense that every business leader wants their employees to deliver the best customer service possible. Giving your workforce the tools, resources and inspiration to deliver exceptional customer service is a sure-fire strategy to help keep your clients happy and loyal. What can you do to coach employees to provide the kind of service that wows clients? They should also have the ability and interest needed to learn about your product or service.