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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. Tools like Loom and Guru can store video and documents and make knowledge management real. Others may have more relaxed policies. (In The innovations are astounding.

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Boost Low Employee Engagement with Your Benefits Programs

Tango Health

Thankfully, technology exists to make this as impactful as in-person meetings: Invest in large-format webinar technologies that allow large number of employees to join at the same time. Set an agenda and publish it at least two weeks in advance, allowing employees to pick and choose the sessions they’d like to attend.

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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

Kessels and Smit (K&S) is a consulting firm that makes use of Collective Sensemaking to continually learn how to be more effective as a company, serve their clients better, help and support each other, and find and engage in interesting client projects. . The sister organizations in other countries hold similar K&S days.

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Conversational Patterns That Support Telling Truth to Power

Conversation Matters

The Defense Intelligence Agency’s (DIA) Knowledge Lab faced the challenge of how to move accurate intelligence up the chain of command. Zeke Wolfberg, the Director of the Knowledge Lab and I, as the knowledge management consultant to the Knowledge Lab, recently published an article about how we addressed that problem at DIA.

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How to Learn From Experience

Conversation Matters

Learning from experience requires setting aside time to learn, but equally important, it requires being in conversation with peers with whom learners can reflect on their own experience and contrast that with the experience of others. Think of it as gestation time. Spaced conversations also allow time for trust to build among peers.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. At large employers, that figure is 187 (from a recent Freakonomics podcast)!