Technology’s impact on knowledge management

Bersin with Deloitte

The best talent may no longer be where companies exist meaning that managing a more broadly dispersed workforce will be a competitive differentiator. Understanding the reasons for this phenomenon can shed light on the essential transformations needed to compete in this dynamic market.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

Knowledge-at-work: Knowledge managers

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM practices | Main | Perennial KM issues » November 11, 2006 Knowledge managers The knowledge manager may well be an endangered species as the KM meme fades and firms rush to stay abreast of complexity, social networking and chaos theory. So exactly what did a knowledge manager do and what were they responsible for?

How To Turn Employees Into Active Users of Corporate Knowledge

TalentCulture

Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. A more accurate image would then allow us to think of better ways to transfer that knowledge to others. Teaching the skills to another embeds the knowledge more deeply, helping it to become increasingly tacit.

Three Books Every KM Professional Should Read

Conversation Matters

They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.

How To Turn Employees Into Active Users Of Corporate Knowledge

SuccessFactors

When launching their knowledge-management initiatives, organizations often resemble oil-extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle.

Career Champions

HRO Today

Mentoring is fundamentally rooted in creating and sustaining connections between people of diverse backgrounds for the purpose of sharing insights, perspectives, and experiences that are of benefit, more often than not, to both the mentor and mentee,” says Ginger Gregory, CHRO of Biogen. “It

7 Ways to Make the Shift From HR Pro to HR Leader

EmployeeConnect

HR is too costly, resistant to change and is not able to provide the hard numbers that would build the case for its usefulness… As we notice through the fast evolving nature of work (through a variety of management styles, business automation and a sophistication of organisational behaviours) and the necessity to hire top talent to create value; HR still struggles to influence the leadership team. These competencies are required to promote a HR’s business value, career and ideas.

Mentoring: The Glue That Makes Employees Stick

ATD Human Capital

With employee retention as the ultimate goal, workplace mentoring programs can be structured to transfer knowledge within an organization, allow employees to develop their interpersonal skills and advance in their careers, or simply help people fit in. Transfer of Discipline Knowledge.

Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. The optimum is in the upper right corner, labeled “self-managing.”

Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. In this post I propose a third task for knowledge managers, helping organizations improve knowledge worker productivity. Knowledge Management Professionals.

HR Tech Weekly: Episode #213: Stacey Harris and John Sumser

HR Examiner

This Week, We Have Updates From Stacey And John From The Ultimate Connections 19 Event, Amazon Will Release Conversational Knowledge Data Set of More Than 4 Million Words, Automattic Launches Happy Tools Distributed Workforce Products, and ActivTrak Raises $20M For Employee Monitoring Software.

Tools 61

Knowledge-at-work: KM practices

Knowledge-at-work

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « When learning and knowledge collide | Main | Knowledge managers » November 05, 2006 KM practices Which KM practices are the most important in your opinion? Ive been giving this some thought and have this short list: Facilitate conversations - this is where connections are made, trust is built, new knowledge emerges.

When is Help Helpful?: The Capacity to Make Use of Help

Conversation Matters

Particularly in today’s context, we are often too overloaded or lack the requisite competences to absorb or metabolize the help. Another common example, are the many instances of executive coaching where the company contracts with and pays for a coach to help a manager who has been identified as “in difficulty” – clearly a triangular case of help.? They argue, “the ability to evaluate and utilize outside knowledge is largely a function of the level of prior related knowledge.

HR TechStack – Learning Management System

WhoKnows

Learning Management System (LMS) Software Definition. Learning management systems (LMSs) are software platforms for instructors to manage and organize educational courses online and provide students a single location for all course material.