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Why Does Your Company Need an HR Knowledge Management System?

Recruiters Lineup

An HR Knowledge Management System (KMS) can be an effective tool in managing HR operations and streamlining the workflow. What is an HR Knowledge Management System (KMS)? Why Does Your Company Need an HR Knowledge Management System?

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Everything You Need to Know about Call Center Training

PSB

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.

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Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge. On-the-job training can be very valuable.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Anticipating the demand for new competencies resulting from digitisation requires proactive training initiatives for both employees and managers. Understanding the business context, motivations, and political dynamics equips HR with the competencies needed to advocate for HR’s business value, career, and ideas.

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How to be a Good Internal Consultant

Workplace Psychology

The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise. project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.).

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Managers as Coaches: How To Get Started

Achievers

It’s important to have managers as coaches in order to better understand the unique strengths of each individual worker. On the basis of this knowledge, managers are able to move employees to the positions where they can be most effective and engaged. Coaching is different from consulting.

Coaching 183