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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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How to create a trusting relationship within a team

Hppy

One definition describes trust as “confidence in the positive qualities of a character, abilities, strengths or loyalty of someone” Think about those words for one minute. Trust is also important for sharing knowledge. How do you help your team build the trust that is essential for prosperity? The importance of trust.

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HR Tech Weekly: Episode #210: Stacey Harris and John Sumser

HR Examiner

Stacey Harris provides an update from the X4 2019 Qualtrics Conference. Yeah well other real I’m a Qualtrics conference this week and one of the big things they’re doing on Friday is people can sign up to do a skiing trip. So that’s definitely happening this week. Wade & Wendy raises $7.6

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Using Personalization to Activate Learners

Silkroad

During this year’s SilkRoad Connections Conference , David Wentworth, principal analyst in learning and development at Brandon Hall Group , shared that 62 percent of high performing organizations use personalized learning. It can also help the organization’s knowledge management efforts. Is it learning on social media?

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A KM Strategy Built on the Collective Knowledge of Ecopetrol

Conversation Matters

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge.

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5 Reasons You Should Embrace Microlearning

HR Bartender

During this year’s ATD International Conference and Expo , I had the chance to hear Stephen Meyer , CEO of the Rapid Learning Institute, discuss the topic of microlearning. Part of helping someone could be sharing with them resources that will improve their skills and knowledge. Please notice I didn’t say cheap.

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Part II “We Know More Than We Can Say: How to Use Tacit Knowledge

Conversation Matters

To gain meta-knowledge and/or problem-reformulation requires the source to be willing “to understand the problem as experienced by the seeker and then shape her/his knowledge to the evolving definition of the problem” and is best served by the give and take of conversation.