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Knowledge Management That Makes a Difference

Conversation Matters

The KM Deep Dive – Learning How To Do KM in Two Days . I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. Knowledge is created and shared in conversation.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

[link] Crafting Your IT Dream Team: How to Build an Effective Helpdesk Support Department Introduction: The Importance of an Effective Helpdesk Support Department In today’s fast-paced and technology-driven world, having a reliable and efficient IT helpdesk support department is crucial for the success of any organization.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. How to frame the question for the conversation. • Cognitive diversity. •

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Advertisement Continue to build out a collaborative technology platform Vendors like Zoom, Microsoft, Cisco, Salesforce, Google and Facebook are pouring billions of dollars into tools for virtual meetings, collaboration, knowledge management, safe workplaces, wellbeing and video sharing. The innovations are astounding. Register here.

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10 Best IT Service Management (ITSM) Tools of 2024

HR Lineup

With modules for service desk, asset management, and service optimization, BMC Helix caters to diverse IT needs. TOPdesk TOPdesk is a versatile service management platform that streamlines IT, HR, and facility management processes. How to Select the Best ITSM Tool for Your Business?

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Victor Bilgen On How We Need To Adjust To The Future Of Work

Thrive Global

We reached out to successful leaders and thought leaders across all industries to glean their insights and predictions about how to create a future that works. As a part of our interview series called “How Employers and Employees are Reworking Work Together,” we had the pleasure to interview Victor Bilgen.

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The Hallways of Learning

Conversation Matters

On the South side of the hallway was a large conference table with chairs around it. At one end of the conference table was a white board and on the other end a rack that held the recent publications of the researchers. This conference table was the only one on the floor. Cognitive Diversity.