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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.

How to Hold a Retreat or Meeting Where New Thinking Emerges

Conversation Matters

I attended a meeting a number of years ago that has remained in my mind as the ideal meeting where new thinking can emerge. I want to describe that meeting and then tease out the design characteristics that led to such memorable results.

Guidelines for Leveraging Collective Knowledge and Insight

Conversation Matters

Knowledge workers in any organization have a wealth of insights that are available to their organization to address the difficult issues the organization is facing. Drawing out those insights requires bringing knowledge workers together in meetings that are expressly designed to take advantage of collective knowledge. Knowledge workers attending a meeting or conference need to get connected to each other before they try to construct new ideas together ( Peter Block ).

Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge.

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We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

“We know more than we can say” is a popular phrase heard at KM conferences and quoted in the many KM blogs. It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The answer lies in, 1) how our brains store knowledge, 2) how we create knowledge, and 3) the values and relationships that are interlinked with tacit knowledge. . How Our Brains Store Knowledge. Creating Knowledge.

The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

Last week, I attended RingCentral’s analyst summit which provided an opportunity to interact with various company executives, customers, and partners.

3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more.

Evaluation in Healthcare Improvement

Conversation Matters

One of the key questions we will consider at the Salzburg Conference is, “How do we know that no other factors are influencing the results—for example, other changes of which we are not aware, or secular trends?” Set aside the time required to reflect together.

HR Tech Weekly: Episode #243: Stacey Harris and John Sumser

HR Examiner

Google Cloud launches AI-driven management platform to tame network complexity Link ». Microsoft Ignite 2019: Meet Project Cortex, Office 365 knowledge-management service Link ». Join John Sumser at this year’s HRTech conference. As usual, I had a great time.

HR TechStack – Learning Management System

WhoKnows

Learning Management System (LMS) Software Definition. Learning management systems (LMSs) are software platforms for instructors to manage and organize educational courses online and provide students a single location for all course material.

The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Rather, the problem is that most course-managementsystems were developed at a time when the Internet was seen primarilyas a mechanism for information delivery. Blogger students do surprise you (teacher) at times. The Bamboo Project Blog « A Seriously Creative Ad!

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