article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

Another example of the use of AI, coupled with the knowledge of cognitive science and neuro science, is in healthcare. He believes that the interest in KM is springing up in all industries. And with the accelerating advances in AI and Cognitive systems, KM will become an expected managerial capability, like finance, operations or HR.

article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

Another example of the use of AI, coupled with the knowledge of cognitive science and neuro science, is in healthcare. He believes that the interest in KM is springing up in all industries. And with the accelerating advances in AI and Cognitive systems, KM will become an expected managerial capability, like finance, operations or HR.

article thumbnail

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.