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CX Tips For Legal SAAS Companies

Satrix Solutions - Employee Engagement

She ventured into legal publishing, focusing on online legal products, and later shifted to knowledge management roles in law firms. Today, Sally is at the helm of customer experience at Legatics, a legal tech organization specializing in transaction management platforms predominantly used by law firms.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Event: The Push and Pull of Knowledge Management in R&D

Knowledge Musings

InnovationWell are doing another event at Bryn Mawr (Philadelphia) on 13 October The Push and Pull of Knowledge Management in R&D : Knowledge Management in the pharmaceutical industry has been undergoing a transition over the past 5-10 years. The way we view the information food chain has had to change.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 While there have been numerous advances in enterprise knowledge management since 2001 that make that 1.8

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HR Tech Weekly: Episode #210: Stacey Harris and John Sumser

HR Examiner

Topics: AI, Chatbots, Data Science, and HR Tech. Topics: AI, Chatbots, Data Science, and HR Tech. So it’s been an interesting event and it goes on today to say they’re going to have Opera at the sessions and a couple other big names. There wasn’t a huge SJP presence at this event. About HR Tech Weekly.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

While the amount of time, risk and financial investment in new products used to be relatively large, businesses can now leverage real-time consumer data to constantly evolve existing products and test out entirely new ones. These are generally built around forms, formal events, and long lists of process steps.

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2020 Intranet Trends

ThoughtFarmer

We’ve also seen intranet trends recirculate (see below: knowledge management). . Knowledge management. Knowledge management has once again emerged as an intranet trend—and with good reason. The fear of a data breach is an enormous concern for many organizations; and rightfully so. Risk reduction.

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