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Deloitte Insights: Overcoming Pitfalls in Knowledge Management with Performance Enablement Solutions

Rallyware for Human Resources

New technologies and ways of working demand a change in approaches to knowledge management. A recent research report by Deloitte indicates the need for companies to rethink their knowledge creation and sharing strategies to successfully navigate the ever-changing business landscape.

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Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. What is knowledge management?

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. Ed is a seasoned KM professional, fully capable of developing such a strategy.

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Organizational Learning Strategy: The What, Why and How

Analytics in HR

An organizational learning strategy enables a company to keep learning, improving, and developing new capabilities based on past successes and failings. Let’s have a look at all you need to know about creating an organizational learning strategy. What is an organizational learning strategy? What is organizational learning?

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Their rationale often revolves around the perceived high cost, resistance to change, and the lack of concrete data to substantiate HR’s utility. While data is inherently true, interpretation biases can arise. The ongoing digitisation of workflows, processes, and client services heralds a paradigm shift for HR.

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HelpCrunch

HR Lineup

HelpCrunch is a versatile customer communication platform that offers an array of features tailored to enhance knowledge management within businesses. One of the standout features of HelpCrunch as a knowledge management tool is its Knowledge Base. The post HelpCrunch appeared first on HR Lineup.

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CX Tips For Legal SAAS Companies

Satrix Solutions - Employee Engagement

She ventured into legal publishing, focusing on online legal products, and later shifted to knowledge management roles in law firms. Today, Sally is at the helm of customer experience at Legatics, a legal tech organization specializing in transaction management platforms predominantly used by law firms. What is the future of CX?