Our innovative clients are using exit data to enhance their employees’ experience and preventing turnover by linking those insights to their active employee listening strategy.
Case Study Summary: Retain employees with specialized skills by leveraging exit data and stay surveys
Issue: Client was losing employees who were difficult to replace but were not communicative with HR.
Action Plan:
- We conducted a stay survey for the employees using exit data to determine the right timing.
- We offered the option for the respondent to re-identify themselves.
- The insights enabled HR to create a retention program and gave the employees a way to communicate with HR.
Result: Projected 10-15% decrease in employee loss in the first 90 days
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