Opinion: Why ‘bad’ data can be good news for your organisation
MARCH 27, 2018
For example, in our field of dispute resolution, a commonly cited financial metric is staff turnover. The softer metric is bullying and harassment scores taken from latest employee engagement surveys. But what’s behind the current or changing levels of staff turnover, and where can you find data in the organisation that can help give you the answer? What is the specific cost of excessive levels of stress on employees?