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Ten Big Ideas of Knowledge Management

Conversation Matters

For example, the United Nations meeting hall is designed in concentric circles to provide a visual representation of what the UN stands for – unity among nations. Knowledge is created when diverse perspectives are brought together in conversation - when people are able to build on each other’s ideas. Circles represent unity.

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. The meeting was designed around seven “Big Ideas” that URC has incorporated into its spread strategy for knowledge management.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. That support includes convening, cognitive diversity and transparency. Cognitive Diversity.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

The knowledge existed within GM to develop a more competitive strategy. But between 2000 and 2008 knowledge management did not help GM bring that organizational knowledge together in a way that could have saved it from bankruptcy. Johnsonville Foods an Example of Using Collective Knowledge to Address Complex Issues.

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CX Tips For Legal SAAS Companies

Satrix Solutions - Employee Engagement

She ventured into legal publishing, focusing on online legal products, and later shifted to knowledge management roles in law firms. Today, Sally is at the helm of customer experience at Legatics, a legal tech organization specializing in transaction management platforms predominantly used by law firms.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work practices, management behaviors, reward systems and flexibility are all likely affected by any plans you put into place. For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. Others may have more relaxed policies.

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Three Books Every KM Professional Should Read

Conversation Matters

Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book. Diversity of ideas : everyone within a group contributing ideas and reactions, with similar levels of turn taking among participants.”.