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5 Steps to Choosing the Right Employee Engagement Software for Your Business

15Five

The right employee engagement software is critical to business success. However, onboarding the wrong software can result in wasted resources and a minimal impact on key engagement metrics such as retention, absenteeism, and turnover. How to evaluate employee engagement software 1.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%. High attrition rates have long plagued the call center industry.

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The 21 metrics you need for Strategic Workforce Development

Analytics in HR

Getting to know the target groups. Once you have established the target groups important for strategy execution you will need to know the composition and needs of these target groups. The following metrics are crucial in creating a relevant overview for each target group. The must-haves.

Metrics 101
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People Analytics: The Key to Understanding Talent Retention

Hire Road

Talent retention is a critical aspect of HR. But they often struggle with: Identifying the root causes of high turnover Implementing effective strategies to boost talent retention But fear not! In this article, we’ll discuss how people analytics can transform your talent retention efforts. HR operations know this.

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Enhancing Inclusivity: Diversity Training Strategies to Eliminate Bias

Primalogik

Diversity in the workplace relates to different components of identity, from race and ethnicity to gender, age, and sexual orientation. To build an inclusive workplace , every organization should prioritize diversity training programs to help employees understand how their unconscious bias affects workplace dynamics—and how to address it.

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15 Employee Retention Metrics for HR To Track

Vantage Circle

Employee turnover is an unavoidable and mostly reality in business. However, developing a strong retention strategy centered around meaningful metrics can lead to happier, more productive employees and significant cost savings for a company. As an HR professional, what retention metrics should you be tracking?

Metrics 59
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3 Key Ways Learning Benefits the Business

Linkedin Talent Blog

According to LinkedIn’s 2024 Workplace Learning Report , companies with a strong learning culture have a 7% higher rate of promotions to management, 23% higher internal mobility rate, and 57% higher retention rate than those where learning is less robust. Consider the example of software development company Vertafore. And the No.