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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

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10 fun team-building activities to suit every type of worker

Achievers

The idea of team-building sounds great, in a vacuum. What could be wrong with having some fun, getting to better know your coworkers, and even getting a bit of time off the job? Read on to find out the two simple keys behind effective team-building activities and two dozen great team-building activities to try out.

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25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

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18 Must-Have Onboarding Documents (+ Free Templates)

Analytics in HR

Hybrid work schedule As employees look for greater flexibility and work-life balance, a hybrid work schedule clarifies your organization’s expectations for employees splitting their time between the office and off-site work. This reduces confusion and empowers recruits to assimilate into their roles.

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Want a Career in Human Resources? Your In-Depth (2023) Guide

Analytics in HR

Employee relations: HR provides accurate and timely information to employees to build good working relationships and boost employee engagement and retention. Advising and coaching: HR helps coach employees on what learning and development programs to attend based on their skills and interests.

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How Remote Working is Transforming the Workplace

Professional Alternatives

According to a recent study, the number of people working remotely at least part of the time has grown by 140% since 2005. This flexibility allows individuals to avoid long commutes, spend more time with their families, and pursue personal interests.

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Everything You Need to Know About Workforce Optimization

Zenefits

Workforce optimization helps you secure the appropriate number of workers to manage business demands at all times. These practices include scheduling, time tracking, performance management, and employee engagement. Time Tracking. Taking their breaks and meal periods at the allotted times. Paid time off. Scheduling.