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Top 15 Knowledge Management Software in 2023

HR Lineup

Knowledge management is a critical component of modern business operations. To achieve this, companies often rely on knowledge management software to streamline the process. In this article, we’ll explore the top knowledge management software solutions for 2023.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Why Does Your Company Need an HR Knowledge Management System?

Recruiters Lineup

An HR Knowledge Management System (KMS) can be an effective tool in managing HR operations and streamlining the workflow. What is an HR Knowledge Management System (KMS)? Why Does Your Company Need an HR Knowledge Management System? How Can an HR Knowledge Management System Benefit Your Company?

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Ten Big Ideas of Knowledge Management

Conversation Matters

Conversation is not so necessary if the knowledge you are seeking is about a technical problem, for example, “What software do your use for tracking donors?” Asking Opens the Door to Knowledge. Although concern about air time is well meant, it prevents members from engaging each other.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

The Rallyware team has done some research, and narrowed down a selection of 15 top call center software for 2024. Gone are the days of the old-school call center as we know it – traditional call centers have evolved significantly, now adopting innovative call center software that significantly streamlines operations.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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Common Mistakes in Selecting HR Software

Hppy

To ensure a successful HR software adoption in your company, it’s best to be aware of possible mistakes and pitfalls. Often, teams pick HR software relying on its functionality, interface, and reviews. In the end, HR software should be tailored to the needs of your company. . HR software: How to avoid selection mistakes.