Remove Document Remove Knowledge Management Remove Tools Remove Wellness
article thumbnail

Top 15 Knowledge Management Software in 2023

HR Lineup

Knowledge management is a critical component of modern business operations. To achieve this, companies often rely on knowledge management software to streamline the process. In this article, we’ll explore the top knowledge management software solutions for 2023.

article thumbnail

Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. Well-Defined Processes and Workflows A well-defined set of processes and workflows is essential for streamlining the helpdesk support operations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Improving the Employee Experience with Better Technology

Cornerstone On Demand

Enter: knowledge management technology—organizational systems that enable companies to share different types of resources, such as learning content , both internally and externally. Millennials in particular—who make up the largest generation of workers today—expect to work with technology that feels natural to them.

article thumbnail

Document360

HR Lineup

Document360 is a comprehensive knowledge management software designed to empower organizations with a robust platform for creating, organizing, and sharing knowledge seamlessly. Powerful Search Functionality: With an advanced search engine, users can quickly locate specific articles or topics within the knowledge base.

article thumbnail

The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

article thumbnail

Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. Related: How analyst Josh Bersin believes the pandemic will reshape HR tech I suggest taking time to reflect on what has gone well over the past year and what didn’t work so well. Register here.

article thumbnail

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.