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We now have the “quiet hiring” phrase swimming like a shark among us. 

“Quiet hiring” refers to adding responsibilities to individuals without hiring additional people. While the concept isn’t new, the phrase is new along with other buzzwords such as “quiet quitting.” 

We are in critical times when attracting, retaining talent, and improving organizational effectiveness is harder than ever. It can be done, but team trust is the underpinning of it all. Heavy use of buzzwords and reliance on other ineffective communication practices, can derail those good organizational efforts.  

Now would be an excellent time to review effective communication practices.  

Here are 3 Things to Consider When Boosting Effective Communication

  1. There is no room for censoring in effective communicationWhat’s the difference?

Effective communication allows for healthy debate and differing opinions. Therein lies a pathway to innovation. Censoring shuts down debate or differing opinions regardless of facts and leads to “group think.” Well known past examples of how “Group Think” has led to catastrophe include the Space Shuttle Challenger disaster and the Enron scandal.  

2. Tune In Your Ears and Seek Clarity

Listen for words and phrases in meetings that may cause confusion or detract from meaningful conversation. Some industries are famous for anonyms or buzzwords. When you hear them ask for clarity. 

3. Use Communication Avenues to Build Each Other Up

Utilizing communication to build each other up is a low-cost recognition tactic. But unfortunately, is often overlooked in favor of convenience of time or other reasons.  Stress of long-term crisis has worn patience with each other down. 

Take a step back and review the tone by which everyone talks to each other and encourage a refresh. Acknowledge the strain everyone is under and consider a “banish the stress” brainstorm and ventilation sessions to relieve pressure. 

Communication is a critical link to all things that can go well or wrong within an organization. Leaders have a golden opportunity in a time of economic volatility and shaky recruitment and retention results, to refresh organizational trust and culture through these simple steps. 

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Tresha Moreland is a 30-year organizational effectiveness and strategic workforce planning expert. She partners with business leaders to develop workplace strategies that achieve best-in-class results. She has held key organizational leadership roles in multiple industries such as manufacturing, distribution, retail, hospitality, and healthcare. Tresha is the founder and principal consultant of HR C-Suite, LLC (www.hrcsuite.com). HR C-Suite is a results-based HR strategy resource dedicated to connecting HR with business results. She has received a master’s degree in human resource management (MS) and a master’s degree in business administration (MBA). She has also earned a Senior Professional in Human Resources (SPHR), Six Sigma Black Belt Professional (SSBBP) Certification. She is also recognized as a Fellow with the American College Healthcare Executives with a FACHE designation.

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