Wed.Jul 21, 2021

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How to Lead with Data: A Conversation With Andrea Derler

Visier

With a background in management research, science, and human capital consulting, Andrea Derler brings her fascination with human dynamics in organizations to lead our research efforts. Learn more about our new Principal of Research and Value in this profile! Andrea Derler, Ph.D. Andrea Derler is a researcher at heart, a woman in business, and a mom of two kids.

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Best Practices for Providing Good Customer Service

Professional Alternatives

Offer promotions and discounts to entice new clients as much as you want, but if you don’t have good customer service that gets a portion of those customers to make another purchase, your business may not remain profitable for long. Excellent customer service not only brings clients back, but it also sends them away glad and satisfied enough to give positive feedback about your brand to others, who will then come to try the service you provide for themselves.

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What Are the Seven Steps to Succession Planning?

Intoo USA

Succession planning—a process for creating and maintaining a talent pipeline —is a necessary part of talent management, and is something you’ll appreciate having done especially when faced with a sudden, unexpected event. While the process is not complicated, following these seven steps to succession planning will ensure an outcome with a greater potential of acceptance by all those affected by the change, as well as a better opportunity for business continuity.

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The S in ESG: The Social Impact of Mental Health Investments

Pathways

Environmental, Social, and Governance (ESG) investing has historically focused on the ‘E’ in ESG, environmental sustainability. 2020 brought a significant shift in ESG investment trends, partially due to the ongoing impact of COVID-19. Emerging trends highlight sustainable social investing—the ‘S’ in ESG. Social investment criteria that dictate ESG ratings consist of people-related elements, such as issues that impact employees, supply chains, human rights, public stance on social justice issues

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Preventing Workplace Violence and Complying with California’s New Legal Requirements (SB-553)

Speaker: Speakers:

Every company everywhere should have a plan to combat workplace violence and properly respond to violent incidents. California has stepped to the plate and become the first state to mandate workplace violence prevention requirements for employees and employers. Even if you are in a different state or country, these workplace violence requirements are applicable to almost every employer anywhere.

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What Are the Seven Steps to Succession Planning?

Intoo USA

Succession planning—a process for creating and maintaining a talent pipeline —is a necessary part of talent management, and is something you’ll appreciate having done especially when faced with a sudden, unexpected event. While the process is not complicated, following these seven steps to succession planning will ensure an outcome with a greater potential of acceptance by all those affected by the change, as well as a better opportunity for business continuity.

More Trending

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Résumé Red Flags: Post-Pandemic

Hospital Recruiting

As the talent market tightens, many institutions are loosening their requirements to hire. Three to five years’ exact experience has shifted to one to three years’ relevant experience. This might be a good thing – opening up facilities to a larger applicant pool that is just as qualified and capable. While casting a wider net is important, make sure you’re not overlooking obvious or subtle red flags on the application or résumé.

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What’s behind one CHRO’s drive to connect company purpose to EX

HRExecutive

Topia, a global talent mobility platform, aims to help HR teams deploy, manage and engage employees across geographic barriers—ultimately, to “break down barriers between people and places” so employees can work anywhere, says Jacky Cohen, the company’s vice president of people and culture. Advertisement So, when the pandemic took hold last year, Topia’s purpose became crystal clear to employees.

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my coworkers keep asking me when I’m due — and I’m not pregnant

Ask a Manager

This post, my coworkers keep asking me when I’m due — and I’m not pregnant , was originally published by Alison Green on Ask a Manager. A reader writes: I work for a state agency. I love my job. Everyone who works in the office is friendly and lovely to work with. Starting about a year ago, right before a lot of us got sent to work from home due to Covid, I was asked by a male coworker in the hallway, “When are you due?

Meeting 119
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FMLA and Holiday Pay: How Does a Holiday Impact Employee Leave?

Patriot Software

Do you know your Family and Medical Leave Act (FMLA) responsibilities? Now, throw in a holiday. Do you still know how FMLA and holidays work? Here are some popular questions when it comes to FMLA and holidays: Do holidays count toward an employee’s FMLA eligibility? Does a holiday count as an employee’s days of FMLA […] READ MORE.

Payroll 119
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The Definitive Guide to Onboarding for 2024

Hiring a new employee is an expensive and time-consuming process. According to the Society for Human Resource Management (SHRM), it typically costs $4,425 to hire a new employee — not to mention the 36 days the average team spends trying to fill a position. Yet nearly 1 in 5 employees (16%) of employees quit in their first week — and 17% leave after the first month.

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Minnesota Amends Rules on Lactation Breaks and Pregnancy Accommodations

SHRM Resources

Gov. Tim Walz has approved an amendment relating to pregnancy accommodations and barring reducing compensation for lactation breaks, among other changes. The amendment takes effect on Jan. 1, 2022.

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Which Ingredient is Your Professional Success Recipe Missing?

Babette Ten Haken - Human Capital & Industrial IoT

Do you follow a professional success recipe? Which ingredients are included? Are you missing some key ingredients? Your professional success recipe includes a series of milestones and assumptions. . First, business and hiring models expect professionals to achieve various levels of certified proficiency. Next, earning these accomplishments involves time, money, and your commitment.

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How Long Does Thirdhand Smoke Last? What You Need to Know

EX Program

At this point, the harms of secondhand smoke are well documented, and include higher risk of heart disease, stroke, lung cancer, and childhood asthma among many other issues. But are you familiar with thirdhand smoke? You should be, and here’s why. What does the term thirdhand smoke refer to? Thirdhand smoke is the chemical residue [.]. Read More. The post How Long Does Thirdhand Smoke Last?

Wellness 111
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Pandemic Burnout is Rampant in Corporate America

HR Digest

We need to talk about pandemic burnout. There is an ongoing mental health crisis across the globe as an increasing number of workers report feeling unable to cope with social distancing and the countless coronavirus-related lockdowns. The situation is far from gravy in America – a nation that seems to have entered the last leg of the pandemic. According to Gallup , the average American’s assessment of their own mental health is “worse than it has been at any point in the last two decades.

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9 Leave Management Mistakes To Avoid This Year

The article talks about the 9 leave management mistakes that you should be avoiding with smarter technology in your organisation and save business costs.

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Common Career Advice You Should Ignore

GetFive

Career advice can be as vast and varied as the stars in the sky. Some comes and goes throughout the decades while others appear to be timeless tidbits of wisdom. Your friends say it, your mother says it, heck, career counselors may even say it. However, that doesn’t mean it’s always the best advice. To prove this point, we’re calling out three common pieces of career advice and showing just how wrong they can be.

Course 105
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Weekly Jobless Claims Shoot Back Up

SHRM Resources

?New weekly unemployment claims reversed course during the week ending July 17, as the labor market continues to recover from COVID-19 and its more recent Delta variant. States reported that 419,000 workers filed for new unemployment benefits, an increase of 51,000 from the previous week's revised level.

Course 102
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my boss objects to a joke I made a year ago, employers who freak out when you turn down a job, and more

Ask a Manager

This post, my boss objects to a joke I made a year ago, employers who freak out when you turn down a job, and more , was originally published by Alison Green on Ask a Manager. It’s five answers to five questions. Here we go…. 1. My manager says my joke a year ago was unprofessional. At the start of last year, I moved teams into a new-ish role that I was excited about.

Meeting 95
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EXCLUSIVE INTERVIEW: SmartRecruiters CEO Jerome Ternynck Discusses Their $110 Million Series E Round and the Impact of a $1.5 Billion Valuation

WorkTech

SmartRecruiters announced a $110 millioin Series E round of VC that came with a new $1.5 billion valuation. This brings its total raised to $225 million and launches the company […]. The post EXCLUSIVE INTERVIEW: SmartRecruiters CEO Jerome Ternynck Discusses Their $110 Million Series E Round and the Impact of a $1.5 Billion Valuation appeared first on WorkTech by LAROCQUE, LLC.

Company 98
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Your 2024 Annual Talent Acquisition Roadmap: Its Seasonal!

Recruiting is seasonal! Our popular Talent Acquisition Roadmap helps you master seasonal hiring like a boss. We break down key data on the ever-changing job market so you can take advantage of peak hiring times and ace recruiting even in slower seasons. Whether you need to scale up your team quickly or get creative in tighter times, this roadmap helps you understand the recruiting landscape.

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Calculating the ROI of Your Projects with Time Tracking

Replicon

Before initiating a project, professional services firms want to know how much profit and revenue they can generate for the company. Return on Investment (ROI) analysis helps firms to evaluate a project’s performance. The higher the ROI, the better the.

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Three Ways Business Agility Platforms Address CIOs’ Top Priorities in 2021

Quickbase

It’s unsurprising that the disruption created by a worldwide pandemic created a refocus of priorities for business leaders. SAPinsider surveyed 70 executives for their 2021 CIO Perspectives: Strategic Business Priorities and the SAP Agenda and found that CIO’s top priorities for 2021 are increasing process efficiencies (62%) and supporting new business models (61%).

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How to Boost Retention in Your Organization in 2021 | BerniePortal

BerniePortal

How an employer approaches employee retention says a lot about how they view their workforce. Thanks to the pandemic, hybrid offices, and other vital factors, as many as half of all American workers intend to look for a new job in 2021. Yet small and mid-sized organizations can avoid a high employee turnover rate by focusing on boosting retention efforts that keep team members engaged and encourage professional development.

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5 Tips for Reopening the Workplace + 2 Fantastic Resources

Civility Partners

As we transition back to “normal,” employees are going to need extra support to help them through the extremely disruptive experience of the last 18 months. So far, however, it appears there’s a gap in perceptions of how supportive employers have actually been. These numbers show we have a lot of work to do, particularly because talent is hard to find and keep these days.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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How to Create a Return to Work Plan | Reward Gateway

Reward Gateway

Return to work, return to the office, return to "the new normal" - whatever it is that you may be calling it, many industries are undergoing changes as the world makes its way into post-pandemic day-to-day.

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What Our Doctors Can Prescribe

First Stop Health

Did you know that First Stop Health doctors can write prescriptions* when appropriate, and send the medication to your pharmacy of choice? Here's a quick overview of what we can prescribe.

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How Upgrading Office Security Cuts Costs

Swiftlane

Operation costs are the biggest expense for any business. So, it’s no surprise that offices are always looking for ways to keep operating costs low in order to drive the most revenue for their business. But the problem that businesses run into when cutting costs is being able to maintain or improve performance while paying […].

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How Do You Define & Measure Employee Experience? | Perceptyx

Perceptyx

Every few years a new buzzword gains traction in HR circles. For years “employee satisfaction” was the goal, and later, “employee engagement” gained currency. Employee experience is one of the newest buzzwords. But what is it? And how do you measure employee experience?

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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Value, Growth, and Safety

Compensation Cafe

To “attract, retain, and motivate”, these are the infamous principles upon which organizations rely when designing, communicating, and executing their total rewards strategy. While this approach may fulfill the needs of the business, lets us not forget the perspective of the employee and the values they are expecting from an organization. As businesses reposition themselves in the marketplace (post-pandemic) and reassess their pay philosophies, an effective strategy is multi-dimensional and the

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Off Again, On Again: LA County Renews Face Covering Mandate

HRWatchdog

On July 16, 2021 — one month after California moved to reopen in full — the Los Angeles County Public Health Department revised its public health order to require face coverings in most indoor settings regardless of vaccination status. This change reinforces the quickly evolving nature of the pandemic and reflects a steady increase in COVID-19 cases since the state reopened.

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Education Benefits: Underutilization And Ways To Make Them More Impactful

Wellable

Employers offer education benefits (e.g., tuition assistance and reimbursement) to help employees continue to learn and acquire new skills in an increasingly competitive and degree-demanding job market. These benefits provide the employees who use them with advantages in several dimensions of wellness. Most obviously, they are good for financial wellness.