Mon.Sep 26, 2016

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3 Ways to Improve Employee (and Customer) Satisfaction

Cornerstone On Demand

How do you make your employees happy? As an HR professional or executive for your company, this is a question that's likely always top of mind. And for good reason—having a team of happy, engaged employees is not only good for office morale—it's good for your customers, too. A recent Gallup poll showed that only 32 percent of employees feel engaged at work.

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The Only HR Technology Conference 2016 Session Guide You Need

Visier

The last quarter for the calendar year is coming up, which means preparations for 2017 are now underway. The timing of the 19th Annual HR Technology Conference & Expo , as always, is impeccable. It’s coming at the perfect time to inspire HR leaders with innovative thinking and new innovations (over 400 companies will be exhibiting, including 40 new startups!).

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Why I’m Attending an IT Conference (Advice for HR Leaders)

UpstartHR

This week I’m in Atlanta for the Microsoft Ignite event. Yes, I see the puzzled expressions. Microsoft? IT? What am I thinking? No, I’m not making a career change. I’m perfectly happy where I am. Here’s the deal. I have been to tons of events over the years, and what always surprises me is the fact that I get something out of the most unlikely places.

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The New Role of the CHRO

Hppy

As a former CHRO (Chief Human Resources Officer), I’m familiar with the role. Leader of the HR team, confidant of the CEO, the person in charge of the individuals who drive the larger corporate machine. We mitigate legal risk, optimize performance, handle personal and career growth, and essentially make sure the company can do what it wants to do. Oversimplified, perhaps, but at its core, this is what the role has traditionally always done.

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Automate Your Onboarding Process In 7 Steps

Efficient employee onboarding is more than a warm welcome—it's a catalyst for business growth. Automated onboarding transforms new hires into productive team members faster, fostering long-term satisfaction and talent retention. For HR, automation means replacing inefficient manual processes with streamlined, cost-effective operations. Our eBook reveals how automating employee onboarding delivers these benefits, reducing HR challenges and elevating new employee readiness.

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An Employee’s Journey to Realized Goals [Infographic]

Kazoo

Professional success isn’t achieved overnight. A career is marked by years of actions taken around goals: setting and re-setting them, failing to reach them, hitting small milestones that together mean big gains, abandoning the ones that take us down unproductive paths and revising our strategies to accommodate changes. This goals journey, so to speak, is what shapes our lives in our chosen professions.

More Trending

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VIDEO: Giving Interns Real Experience Is Really The Most Important Thing.

The HR Capitalist

If you came because of that title looking for a serious post on intern programs, think again. I was in Auburn Saturday night for LSU/Auburn and Auburn has a kicker that kicks it out of the end zone. every.single.time. After an Auburn FG in the first half, Auburn did what it always does - it kicked it out of the end zone. But an enterprising young girl who works in the Auburn video/photo department and was a former ESPN intern thought she could shuffle from her position on the ground in the end

Company 109
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Trending: Vendors Drinking Their Own Champagne

Lighthouse

I’ve talked to several technology companies in the last few weeks that are drinking their own champagne, and it’s one of the most interesting “meta” conversations I’ve had of late. To back up a bit, I have always wondered if these firms used their own technology and services to manage internal processes. After all, that would demonstrate some level of credibility and also allow an opportunity to see things from the user perspective, right?

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I’m Talking About Failure During HR Conference Season!

Laurie Ruettimann

It’s HR conference season, which means I’m on the road talking to a bunch of human resources and recruiting professionals about failure. I’ve taken a new approach to keynoting. I’m sharing bits and pieces of my personal story, which is a little scary for me. I talk about everything from my grandmother’s unintended pregnancy to my failed HR career as examples of how failure is like Kelly Clarkson: it can either kill you or make you stronger.

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A Loss Of “Good Faith”

ACA Times

The IRS has revealed some more drafts for their 2016 reporting forms, and already things have changed. You may recall in an earlier ACA Times article where the topics of “good faith” and “reasonable cause” were deciphered, as the AIR system became more cognizant of margins of error when filing. These errors inevitably could bring on penalties, so phrases like “good faith effort” came into the conversation—suggesting that as long as there was an effort to be correct in information, penalties coul

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Modernizing Hiring: The Rise of Contingent Recruitment in 2024

The job market is changing fast, and to stay ahead, your hiring strategy needs to be flexible. With recent economic shifts, more companies are turning to contingent workers for their adaptability and cost savings. In fact, 32% of businesses are already prioritizing contingent over traditional full-time positions. Curious to learn more? In our new guide, you'll discover: The major benefits of incorporating contingent workers into your team.

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What To Do On The First Day At Your New Restaurant Job

Hoops

The restaurant industry is an amazing place to work in right now. 90% of foodservice employees believe that restaurants provide an opportunity for hard-working people to succeed. And 3 out of 4 employees say working in a restaurant offers opportunities for upward mobility. The key is to be prepared for one of the fastest-paced, most dynamic environments around.

ATS 100
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The digital black hole – why HR needs to urgently digitise and socialise talent management

HR Zone

Development. Why HR needs to socialise talent management.

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Why Teleconferencing Can Keep Your Best Employees On Board

TalentCulture

When you start to think about all of the different ways to attract and keep the best employees possible, you’ll find that you have quite a few options at your disposal. However, if you think about the easiest ways to be able to retain employees and inspire confidence, one solution is simply to embrace new technologies. And, when you consider the top options in the area of technology, one of the best ways to show employees you are embracing efficiency is to use video conferencing for communicatio

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Breaking the mafia: what organisations can learn

HR Zone

Change. Breaking the mafia: what organisations can learn.

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The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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4 Translation Apps to Ease International Business Communication

WorqIQ

English is generally viewed as the international business language, but that doesn’t mean you can coast on the expectation that everyone speaks it. Learning a few phrases in the local language shows respect for your associates and their culture and can serve as a great icebreaker. As the world becomes more globalized, however, many companies may expect you to have skills in more than one language (or at least the tenacity to find language support in foreign markets).

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Analysing the challenges in global mobility

HR Zone

Employees. Analysing the challenges in global mobility.

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PODCAST - #HRHappyHour 260 - #HRTechConf Preview and Oracle OpenWorld Review

Steve Boese

HR Happy Hour 260 - The HR Tech Conference Preview and Oracle OpenWorld Review. Hosts: Steve Boese , Trish McFarlane. Recorded live at Oracle OpenWorld 2016 , San Francisco. Listen to the show HERE. This week on the HR Happy Hour Show hosts Steve Boese and Trish McFarlane review the recently concluded Oracle OpenWorld event, talk about some of the important and interesting developments in the Oracle HCM products, as well as the broader implications for HR and business leaders that stem from movi

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5 Hidden Costs of Mis-Hires and How to Avoid Them

TLNT: The Business of HR

You know that a mis-hire carries with it a financial impact that can last for months on end. But there are other more subtle costs associated with mis-hiring that many, even in the HR field, don’t consider or don’t put enough weight into. In fact, these can last for years, long after the financial impact is absorbed.

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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5 Mistakes You Can’t Make When Managing Poor Performers

Reviewsnap

Gallup reports the US loses from $450 to $550 billion annually to those employees considered “not engaged.” That means, those poor performing employees might be making a dent in your bottom line, an idea no leader wants to think about. Every manager will meet the challenge of addressing poor performance, and it’s the approach that’s … Continue reading 5 Mistakes You Can’t Make When Managing Poor Performers.

Report 79
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5 terrible workplace policies that good companies don’t have

Ask a Manager

Workplace policies are supposed to serve the needs of the business – which includes attracting and retaining great employees. And yet some truly terrible policies have stuck around for decades, despite fairly sweeping changes in work culture. These policies are often rooted in outdated work norms and a lack of trust from managers toward employees – which is one reason why good companies and good employees don’t want anything to do with them.

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2016 Unofficial HR Tech Conference Party Guide #hrtechconf

Workology

Send a little love to our party guide sponsors Advanced Resources and Advanced RPO. Follow them on Twitter @advresources and @advancedrpo. I love them so much I took a job as the VP of Talent Strategies. . HOW TO MAKE THE MOST OF THE 2016 HR TECHNOLOGY CONFERENCE. My favorite time of the year is now upon us. It’s the Annual HR Technology Conference time.

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Prioritising mental wellbeing in the retail sector

HR Zone

Culture. Prioritising mental wellbeing in the retail sector.

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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Win Trust and Loyalty By Delivering What Others Don’t

TLNT: The Business of HR

It is difficult to gain the trust and loyalty of both customers and employees and this is why the best way to build your business is to deliver those things that are perceived as being scarce.

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Job shadowing, mentoring & open communication: developing future leaders in the public sector

HR Zone

Development. Developing future leaders in the public sector.

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Tired of This Election? It’s Because We’re Bad at Hiring

Evil HR Lady

You know that an election is just one big, long, job interview, right? That’s what we’re doing. We’re the hiring managers, the parties are the headhunters, and we totally ended up with unlikable and questionable candidates. If you want to read how we ended up in this mess, click here: Why Does This Election Stink? Because We Suck at Interviewing.

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Introducing: Our new High-Impact Leadership Research

Bersin with Deloitte

Last summer, we asked ourselves: “Why do organizations still struggle to grow leaders?” We knew that organizations’ efforts and spending on leadership development was increasing every year, but we also knew that many companies are left wondering about why their efforts in identifying top talent, developing leaders’ capabilities, or pumping up their leadership pipelines don’t […].

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Early Tenure Turnover: Stop the Revolving Door of Hires

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Are you facing a revolving door of hires, especially within their first 90 days of employment? In this webinar, Dr. Craig Ellis, a leading industrial-organizational (I-O) psychologist, offers insights and strategies to unravel the mystery behind early tenure turnover. Identify the root causes of early attrition to mitigate turnover’s impact in the first 12 months.

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when should a new manager start doing real work, correcting errors in other people’s letters, and more

Ask a Manager

It’s five answers to five questions. Here we go…. 1. How new is “too new” before a manager starts to do real work? I’ve worked at a company for 17 years, and for the past 8.5 years in a break-out division that’s now the fastest growing/most profitable of the company. Our management was pretty compressed, but in the past six months a former peer became my supervisor and her manager (formerly mine too) has had another layer of management added above her.

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What your voice in the workplace says about you

HR Zone

People. What your voice in the workplace says about you.

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how can I completely disconnect from a difficult former boss?

Ask a Manager

A reader writes: I’ve been in my current position for two years. When I started I reported to “Marsha,” a woman not too much older than me (also a woman). I got along great with her, though I noticed some concerning aspects of her personality — she tended to be brusque, did not get along with several people, and bullied our IT support guy.