Tue.Apr 16, 2019

Treating Employees Like Customers - Why It's Your Best Performance Strategy

Forbes Leadership Strategy

So how do companies stay competitive and not only retain employees but inspire candidates to commit to their mission and work of the company? The answer is so simple it’s a bit tough to swallow: Treat them like customers. Here are five easy tips to do just that

Reputation management strategies for 2019

Qualtrics HR

When people look for you online, how do they see you? Are the reviews negative or positive? Does that one frivolous lawsuit stand out above all the positive comments? Today, your online reputation is one of the most important aspects of your business.

The World of Pre-Employment Assessments is Changing


Up until fairly recently, candidates for jobs at Procter & Gamble had to drive (or in some cases fly) to testing centers in order to complete the company’s required pre-employment assessments. Today, however, they need look no farther than their phones to complete the tests.

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Cartoon Coffee Break: Finding a Work-Life Balance

Cornerstone On Demand

Editor's Note: This post is part of our " Cartoon Coffee Break " series. While we take talent management seriously, we also know it's important to have a good laugh. Check back every two weeks for a new ReWork cartoon. Is finding a work-life balance aspirational or impossible?

Candidate Screening Simplified

Speaker: Allen Samuel, Senior Sourcer & Serial Entrepreneur

When it comes to finding the right candidates for your company, you want to ensure that they are a good “fit.” By having an understanding of the job description, accurate skillset criteria and a short conversation with the hiring manager, you will be armed with the resources to quickly and effectively convert potential candidates to new hires. Join Senior Sourcer & Serial Entrepreneur Allen Samuel to learn the steps you should be taking in your candidate screening process.

The Global Labor Trends Driving the Robot “Takeover”


While the phrase “ future of work ” is a buzzy phrase that means many things to many people, I see it as a transition point. Every couple of decades, there’s a whole new version of the future of work. Take the Industrial Revolution in the 1700-1800s as a recent example. Workers went from creating goods painstakingly by hand to automating some of this through new manufacturing processes. Assembly lines were born and the roles of many workers shifted as a result.

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More Trending

How Diversity Can Elevate Your Organisation’s Performance and Creativity

Allegis Global Solutions

Diversity of talent has been one of the most discussed developments within recruitment in recent years, with organisations now better understanding the links between a more diverse workforce and increased levels of business performance. The World of Work

Disengaged Employees Cost U.S. Companies Over $400 Billion per Year


Employee engagement is no longer just HR’s problem. Business leaders, managers, and HR all need to come together to address the high level of disengaged employees in the U.S. and abroad. In fact, a recent study by Gallup reveals that only 34 percent of U.S. workers are engaged. Since companies in the U.S. realize over 85 percent of their value from the contributions of their people, the high level of disengagement is no longer something that can be ignored.

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10 tips to help you pick the right HR system


Helen Armstrong of Silver Cloud HR outlines what you should do when choosing new programs for your business. Finding the correct HR system for your organisation isn’t always easy – and sometimes you can get it wrong. So what should you do to make sure you do it correctly next time?

BYOD and its Impact on Enterprise Content Delivery

Kitaboo - Employee Training

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently.

Technology does not make Digital Transformations Effective - People Do!

There is no doubt that digital transformation strategies are technology driven; however, that is not the only factor. The human element is still relevant - in fact, it is necessary to succeed in the digital era.

LifeSpeak’s first ever white paper on Mental Health in the Workplace is now live


Celebrating our 15 th year in business, one of LifeSpeak’s give-backs to the HR community is a white paper on transforming healthcare by improving mental health in the workplace.

How Internal Communications Can Help Prevent Damage from a Cyber Attack


Network security, web security, and general IT security should be as big a priority for internal communications professionals as for the IT team. Digital workplaces have connected us in more ways than ever, so it’s easy to understand why cybersecurity is important.

From Marijuana To #MeToo—Top Employment Law Updates For 2019


This article is a recap of a recent webinar featuring Kate Bischoff from tHRive Law & Consulting. Employment law changes tend to come in waves, driven by public perceptions of what’s fair for workers.

Five requirements of a performance management system, to drive adoption


Choosing the performance management system that’s right for you is never easy, particularly when it comes to driving adoption. When people are used to operating the same way for years, major changes can seem daunting.

5 Culture Trends for 2019

As we approach 2019, major shifts in the work environment will continue to affect the ways companies do business. Companies that are looking to attract, engage, and retain top talent should leverage these trends to create workplaces where employees thrive.

Yes, You Can Improve Performance Management

Compensation Cafe

Planning to renovate your performance management program? You need to read The Feedback Fallacy in the recent Harvard Business Review. It will not only update your understanding of performance improvement methods, but it will also upend the beliefs that drive your current program.

Legal Issues in AI: Bias and Discrimination

HR Examiner

Some image recognition programs would not recognize this image as a bride. But not all brides wear white. Photo by Julie Johnson, Unsplash). Bias and discrimination are often used interchangeably. But they are not the same. Bias is a point of view or a preference for one thing over another.

Research tips for script writing


The foundation of a great explainer video script lies in its research. Unless you are already an expert in the field, explaining a complex or detailed topic needs thorough research.

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Why Managers Have Unrealistic Expectations About Their Team’s Capabilities

Business2Community Leadership

Do you know what Theodore Roosevelt, the Winklevoss Twins, Stephen Hawking, and Anderson Cooper have in common—other than success? They were all competitive rowers. Crew rowing teams must stay in perfect alignment to achieve victory.

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Dice 2018 Recruitment Automation Report

Artificial intelligence (AI) and machine learning (ML) technologies are rapidly changing the way many recruit and hire talent. Read Dice's first-ever Recruitment Automation Report to discover how you can employ new, cutting-edge technologies to source and hire tech talent faster.

Is The Small-Business Mindset Holding Back Your Marketing?

Forbes Coaches Council

In order for a business to produce products and services that people are actually willing to pay for, the owner must not be stuck in a small-business mindset

Employee Engagement Essentials

TLNT: The Business of HR

Disengaged employees cost U.S. companies up to $550 billion a year, proving that employee engagement is a lot more than a buzzword. It is essential to businesses and their livelihood, as much as it is essential to employees. With the current unemployment rate at a low 4.0%, it is a candidate-driven job market, which makes it increasingly important (and challenging) to acquire and also retain top talent.

Prosecco Leads The Italian Wine Market At High Environmental Costs

Forbes Leadership Strategy

The Italian sparkling wine Prosecco is famous all over the world and has played a key role in enhancing the sector. However, the regions in Italy that host the vineyards where this wine is produced are denouncing the high price that the environment is paying for the beverage's success

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How Sleep And A Routine Can Affect Your Work Day And Productivity


In order to be as productive as humanly possible, you should look into building a routine around your sleep schedule. This is because these routines help you to get a better night’s sleep, which in turn helps you to better at every other part of your life. Health & Wellness Productivity

How Recruiters Can Create a Predictable Candidate Pipeline

Even the most experienced recruiting professionals face challenges filling critical roles in their organizations from an inability to establish, nurture and grow a sustainable talent pipeline. Download this eBook to get a jump on sourcing and learn how to build a high performance recruiting pipeline.

Is Financial Services Ready For Broad 5th Machine Age Technology Adoption?

Forbes Leadership Strategy

Worldwide, the annual value of securities transactions is nearing US$2 Quadrillion, (DTCC). Financial services, already in the top 5 in digital transformation and technology adoption, is moving rapidly to embrace the 5th Machine Age Unlimited X-Revolution


Cal/OSHA’s Revised Rules, Regulations Over the Last Year


Interested in participating in the rulemaking process? Two advisory committees are scheduled soon. Can you provide a summary of occupational safety rules that went into effect over the last year that haven’t yet been included in a Cal/OSHA Corner article?

Why most startup CEOs need to feel pain before they start to invest in their company culture

Forbes Leadership Strategy

Entrepreneur and Investor David Cummings explains how he bootstrapped and scaled Pardot and shares his thoughts on the critical importance of company culture

HBR & Great Place to Work: The Type of Purpose That Makes Companies More Profitable

Great Place to Work

Newton’s Guide to OFCCP Compliance

For federal contractors, keeping up with OFCCP regulations can be a major challenge when recruiting and hiring. Download our guide to OFCCP compliance and learn the major regulations that you must adhere to.