Tue.Apr 16, 2019

Treating Employees Like Customers - Why It's Your Best Performance Strategy

Forbes Leadership Strategy

So how do companies stay competitive and not only retain employees but inspire candidates to commit to their mission and work of the company? The answer is so simple it’s a bit tough to swallow: Treat them like customers. Here are five easy tips to do just that

Reputation management strategies for 2019

Qualtrics HR

When people look for you online, how do they see you? Are the reviews negative or positive? Does that one frivolous lawsuit stand out above all the positive comments? Today, your online reputation is one of the most important aspects of your business.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The World of Pre-Employment Assessments is Changing

HRExecutive

Up until fairly recently, candidates for jobs at Procter & Gamble had to drive (or in some cases fly) to testing centers in order to complete the company’s required pre-employment assessments. Today, however, they need look no farther than their phones to complete the tests.

AON 108

The Global Labor Trends Driving the Robot “Takeover”

Visier

While the phrase “ future of work ” is a buzzy phrase that means many things to many people, I see it as a transition point. Every couple of decades, there’s a whole new version of the future of work. Take the Industrial Revolution in the 1700-1800s as a recent example. Workers went from creating goods painstakingly by hand to automating some of this through new manufacturing processes. Assembly lines were born and the roles of many workers shifted as a result.

Trends 246

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Cartoon Coffee Break: Finding a Work-Life Balance

Cornerstone On Demand

Editor's Note: This post is part of our " Cartoon Coffee Break " series. While we take talent management seriously, we also know it's important to have a good laugh. Check back every two weeks for a new ReWork cartoon. Is finding a work-life balance aspirational or impossible?

More Trending

Legal Issues in AI: Bias and Discrimination

HR Examiner

Some image recognition programs would not recognize this image as a bride. But not all brides wear white. Photo by Julie Johnson, Unsplash). Bias and discrimination are often used interchangeably. But they are not the same. Bias is a point of view or a preference for one thing over another.

Disengaged Employees Cost U.S. Companies Over $400 Billion per Year

Reflektive

Employee engagement is no longer just HR’s problem. Business leaders, managers, and HR all need to come together to address the high level of disengaged employees in the U.S. and abroad. In fact, a recent study by Gallup reveals that only 34 percent of U.S. workers are engaged. Since companies in the U.S. realize over 85 percent of their value from the contributions of their people, the high level of disengagement is no longer something that can be ignored.

Survey 109

8 Examples of Giving Positive Feedback to Employees

TalentLyft

Most managers think that giving positive feedback to employees is simple. However, simply saying “Great job!” ” isn’t enough if you want to give a meaningful, productive feedback that will really stick with your employees and reinforce their positive behavior. Read More.

When Good Intentions Result in Poor Candidate Experience

Survale HR

In supporting Survale’s Candidate Feedback Platform , we see a fair amount of good candidate experience and a fair amount of poor candidate experience. The fact is that most organizations try to put their best foot forward and avoid poor candidate experience, but it happens.

2020 Report: The Future of HR

Paycor asked more than 500 leaders of medium and small businesses to talk about the present and future of HR. Download the guide and see what they said. Their responses will surprise you!

10 tips to help you pick the right HR system

cipHR

Helen Armstrong of Silver Cloud HR outlines what you should do when choosing new programs for your business. Finding the correct HR system for your organisation isn’t always easy – and sometimes you can get it wrong. So what should you do to make sure you do it correctly next time?

BYOD and its Impact on Enterprise Content Delivery

Kitaboo - Employee Training

Over the last two decades, the way enterprises consume content has changed drastically. The changing business scenario and the emergence of new technologies have compelled organizations to adopt new methods to equip their staff with the necessary knowledge and skills, efficiently.

7 ways a PEO can help you manage your employee-related to-dos

Insperity

The more time you spend managing employee issues, the less time you have to run your business. But by ignoring your employer responsibilities to employees, you could cause a rift in your workforce and create potentially costly legal battles. Fortunately, many of these concerns can be alleviated by outsourcing to a Professional Employer Organization (PEO). Here are seven scenarios where a PEO can come in handy. Your simple employee relations issue just escalated.

How Internal Communications Can Help Prevent Damage from a Cyber Attack

SocialChorus

Network security, web security, and general IT security should be as big a priority for internal communications professionals as for the IT team. Digital workplaces have connected us in more ways than ever, so it’s easy to understand why cybersecurity is important.

Protecting Organizational Culture and Wellbeing During a Global Pandemic

Download Gallagher’s report to discover best practices for sustaining corporate culture, identify opportunities for building engagement, and understand the value of investing in your organization’s greatest asset — its people.

Research tips for script writing

mysimpleshow

The foundation of a great explainer video script lies in its research. Unless you are already an expert in the field, explaining a complex or detailed topic needs thorough research.

Video 81

How Sleep And A Routine Can Affect Your Work Day And Productivity

Ving!

In order to be as productive as humanly possible, you should look into building a routine around your sleep schedule. This is because these routines help you to get a better night’s sleep, which in turn helps you to better at every other part of your life. Health & Wellness Productivity

From Marijuana To #MeToo—Top Employment Law Updates For 2019

PlanSource

This article is a recap of a recent webinar featuring Kate Bischoff from tHRive Law & Consulting. Employment law changes tend to come in waves, driven by public perceptions of what’s fair for workers.

Yes, You Can Improve Performance Management

Compensation Cafe

Planning to renovate your performance management program? You need to read The Feedback Fallacy in the recent Harvard Business Review. It will not only update your understanding of performance improvement methods, but it will also upend the beliefs that drive your current program.

Preparing for the Workplace of the Future: HR’s Role

Speaker: Robin Schooling, Managing Partner, HR + People Strategy, Peridus Group

Join Robin Schooling, Managing Partner, HR + People Strategy with Peridus Group, to learn what you can do now to prepare yourself and your organization for the future workplace while simultaneously solidifying HR’s impact as a strategic and influential leader for business success

Road Warriors: How to Get More Frequent Flier Miles and Points

Workology

You may love or hate traveling for work and conferences like SHRM Annual or SXSW, but the fact remains that you can pretty easily travel hack your way to better rooms, better flights, and better. Workology is the art and science of work, HR and recruitment. Join the resource revolution. HR #shrm19 rewards SXSW travel points

How to Use Exit Survey Results to Reduce Employee Turnover

Quantum Workplace

Turnover is one of the most dangerous threats to any organization. It's incredibly costly , as recruiting, hiring, and training requires time and money most organizations don't have to spare.

Why Managers Have Unrealistic Expectations About Their Team’s Capabilities

Business2Community Leadership

Do you know what Theodore Roosevelt, the Winklevoss Twins, Stephen Hawking, and Anderson Cooper have in common—other than success? They were all competitive rowers. Crew rowing teams must stay in perfect alignment to achieve victory.

eBook 106

Is Financial Services Ready For Broad 5th Machine Age Technology Adoption?

Forbes Leadership Strategy

Worldwide, the annual value of securities transactions is nearing US$2 Quadrillion, (DTCC). Financial services, already in the top 5 in digital transformation and technology adoption, is moving rapidly to embrace the 5th Machine Age Unlimited X-Revolution

106
106

How to Activate Employee Voice to Create and Sustain a Speak Up Culture

This whitepaper details how leaders can shift into an ‘action mindset’ that allows for growth and change at every level of your organization. Speak Up cultures promote productivity, improve retention efforts, and create positive employee engagement.

Is The Small-Business Mindset Holding Back Your Marketing?

Forbes Coaches Council

In order for a business to produce products and services that people are actually willing to pay for, the owner must not be stuck in a small-business mindset

5 Retail Loss Prevention Tips to Improve Your Risk Management Strategy in 2019

TimeForge

Retail risk management is identifying areas of risk in your grocery operations, then mitigating or eliminating those risks to protect your customers, business, and bottom line.

Data 73

Cal/OSHA’s Revised Rules, Regulations Over the Last Year

HRWatchdog

Interested in participating in the rulemaking process? Two advisory committees are scheduled soon. Can you provide a summary of occupational safety rules that went into effect over the last year that haven’t yet been included in a Cal/OSHA Corner article?

Mentoring and Coaching are Just Right, Right Now

FlashPoint

Photo by Samuel Zeller on Unsplash. make Coaching and mentoring available to all your leaders. They aren’t brand new but mentoring and coaching are under-utilized in comparison to other learning modalities. Leadership Development

Does Your Workforce Have the Talent DNA for the Digital Future?

With the increasing adoption of automation and data-driven technologies, the workforce is changing rapidly — regardless of whether we’re prepared to face it. Keeping up with the velocity of change is vital to success, and that means building digital readiness into the DNA of your organization so your workforce is ready to face an uncertain and constantly changing future.