Civility in the Workplace and Its Impact on Productivity
HR Counselor's Corner
JUNE 11, 2025
By Nancy Owen, PHR, Senior HR Consultant and Christina Santillo, SHRM-CP, Senior HR Consultant Webster’s Dictionary defines “civility” as civilized conduct or a polite act or expression. Others might call it common decency. It is being polite and respectful. Treating others the way you want to be treated. “Incivility” on the other hand, is defined as rude or discourteous behavior.
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