7 KPIs of customer service small businesses need to focus on
Take It Personel-ly
DECEMBER 26, 2021
As a small business owner, you very well understand the significance of customer service. Customer service is a key result area (KRA) that requires constant attention and innovation. Besides, the mathematics of customer service and customer experience is quite simple. The better customer service you deliver the better will be the prospects of business growth. […].
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