Mon.Apr 27, 2020

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When Employees Want COVID Unemployment Over a Job at Your Company.

The HR Capitalist

This post is for the business owners (and the HR pros who support them) that have lower paying jobs that have been thrown into turmoil by the COVID lockdown and the resulting recession. The company I'm a part of isn't part of this situation, but I've been following the news closely. As expected, federal enhancements to unemployment meant to aid the unemployed is causing confusion and frustration among some business owners, laid-off workers, and the employed, according to interviews.

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Customer Care: Dealing with a crisis you couldn’t plan for

Qualtrics HR

Customer Care Managers are used to dealing with regular surges in demand. Most customer care centers (also referred to as contact centers) have an established process, planned months in advance to ensure they cope adequately and maintain the customer experience. The stakes are high - one bad experience is enough for customers that loved the brand to shop elsewhere. 32% of all customers would stop doing business with a brand they loved after one bad experience. - Future of Customer Experience, Pw

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Looking At The Past To Create A Map To The Future

Forbes Leadership Strategy

By studying history, not only do we learn what mistakes to avoid, but we learn what works.

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Coronavirus Fuels Debate over California’s Independent-Contractor Rule

SHRM Resources

Coronavirus concerns have raised questions about California’s strict independent-contractor test and whether it should be amended. Although gig workers and other independent contractors have access to some federal emergency relief, they generally aren’t entitled to unemployment compensation and other benefits provided to employees.

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Automate Your Onboarding Process In 7 Steps

Efficient employee onboarding is more than a warm welcome—it's a catalyst for business growth. Automated onboarding transforms new hires into productive team members faster, fostering long-term satisfaction and talent retention. For HR, automation means replacing inefficient manual processes with streamlined, cost-effective operations. Our eBook reveals how automating employee onboarding delivers these benefits, reducing HR challenges and elevating new employee readiness.

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Quickly Recruiting and Onboarding Retired Healthcare Workers Without Compromising Safety

Precheck

Quickly Recruiting and Onboarding Retired Healthcare Workers Without Compromising Safety Apr. 28, 2020. Antique Nguyen Marketing Specialist. Healthcare organizations around the world face a growing pandemic, and with it, the need to quickly staff for a surge of critically ill patients. . With high turnover and staffing shortages, healthcare recruitment can be challenging in the best of times, but now countries face the critical need to quickly bring thousands more healthcare workers into their h

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COVID-19: Return To Work Guidelines for Employers to Follow

Zenefits

As Americans get back to work during this unprecedented pandemic , many business owners wonder how they can have their staffers return safely. What rights do employers have when it comes to protecting their workers, workplace, and clients? There are many safe practices businesses should employ when it comes to bringing staff back on board, while some areas may be a bit more murky.

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Helping Frontline Heroes Amid the COVID-19 Pandemic

DailyPay

Despite the tragic loss of millions of U.S. jobs as a result of the COVID-19 pandemic, there are a number of key industries that are powering today’s economy, providing access to essential services in ways no one ever dreamed possible. While some industries, such as restaurants, entertainment, and travel and leisure have been shuttered for the foreseeable future, others, such as grocery stores, hospitals and health care, and cleaning/facilities services have increased their hiring efforts due to

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Strata Information Group Recruits Better Candidates Faster with ClearCompany

ClearCompany HRM

Strata Information Group is the top provider of higher education consulting services. So when colleges need to update and rethink their administration tactics, Strata needs to be ready to send the industry's best consultants — at a moment's notice. How did @ClearCompany make it easier for Strata Information Group to hire better and faster? Find out how their partnership is making the future brighter for students: This means that recruiting is a huge factor in Strata's success.

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Podcast: Why Listening is More Important Than Ever

DecisionWise

Engaging People Podcast · Ep. 99 Why Listening Is More Important Than Ever. On this episode of the Engaging People Podcast, we’re joined by VP of Consulting, Christian Nielson, and Senior Consultants, Charles Rogel and Spencer Taylor. Recently, our consultants have been spending more time advising our clients on their employee listening strategy during a crisis.

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Modernizing Hiring: The Rise of Contingent Recruitment in 2024

The job market is changing fast, and to stay ahead, your hiring strategy needs to be flexible. With recent economic shifts, more companies are turning to contingent workers for their adaptability and cost savings. In fact, 32% of businesses are already prioritizing contingent over traditional full-time positions. Curious to learn more? In our new guide, you'll discover: The major benefits of incorporating contingent workers into your team.

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Bringing HR Together: Announcing HR Summer School #hrsummerschool

UpstartHR

In the middle of the strange state we are in right now, one thing is certain: HR conferences are out. Of the 10 speaking events at spring conferences, internal training events, and workshops I was scheduled to attend, four of them were canceled, four of them “postponed,” and the other two were moved to virtual. Our family is definitely feeling this challenging time along with the rest of you.

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Video: Why Listening to Your Employees is Now More Important Than Ever

DecisionWise

In this video message, DecisionWise President, Matthew Wride, talks about the importance of employee feedback during a crisis and the DecisionWise pledge to help your business listen, understand, and act, even during tough times. Hello, my name is Matt Wride, and I am the President of DecisionWise. Before I get to my main message, I want to touch briefly on the COVID-19 pandemic.

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4 Benefits of Building a Proactive Talent Pipeline

Human Resources Today Submitted Articles

If you’re removing currently employed folks from your talent pipeline, you’re doing it wrong. Here are the pros of keeping your pipeline fresh and diversified!

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How Reward Gateway Successfully Shifted Their Teams To Remote Work

15Five

Before COVID-19, most of Reward Gateway’s work, collaboration, and communication happened online, but just like many businesses today are experiencing for the first time, transitioning our entire workforce to be fully remote teams has proven to be a difficult shift. Although our leadership prepared for the worst, our teams have continued to delight our customers, and employees have remained motivated to do their best work.

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The Essential Performance Review Checklist

Performance reviews are a proactive way to engage with your employees, provide clear communication about expectations, and acknowledge them for their hard work. But getting the right framework and creating consistency across your organization can be tricky. We put together this checklist to help you evaluate your current performance review process and equip managers with the right tools to perform individual assessments.

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2020 Trends in the HR Industry

Hppy

Nearly every industry experiences some trends every now and then. There are fashion trends, fitness trends, diet trends, and dozens of other kinds. Many of the most popular industries will experience trends as the industry changes or matures. The world of business is no different. New methods, new technologies, and simply new ways of doing things are constantly being discovered.

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Tips to Help HR Teams Prioritize in 2020

Reflektive

In the past few months, companies around the world have changed how they go to market, structure their headcount, and plan for future investments. While every business is in a different stage of this journey, there is one common reality: prioritization is key. To help HR teams allocate their time in a way that adds the most value, Reflektive has developed the below step-by-step guidance.

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Training Your Workforce for Data-Driven Decision-Making

TalentCulture

The power of business driven by data insights is undeniable. But no matter how clear we are about the importance of being able to base key decisions on a clear framework of data analysis, actually applying this approach is another story for many organizations. From leaders to managers to workforces, what’s needed is a program that encompasses all the knowledge, skills and strategies to enable our people to become data-fluent and data-confident, so they can […].

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Diversity and inclusion: don’t let the crisis increase bias in your decision-making

HR Zone

Culture Is your decision making biased in a crisis?

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An HR Leaders Guide: 7 Questions To Ask When Developing Your Cancer Strategy

As HR and Benefits leaders are in the midst of evaluating cancer care solutions and designing their requirements for vendors, it’s key to know what questions to ask to ensure the development of a truly comprehensive strategy: from prevention to diagnosis to treatment to survivorship. Getting to the right answers starts with asking the right questions: How can better access improve engagement?

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Filing for Unemployment: What You Should Know

Justworks

As a result of COVID-19, the US has seen a surge in unemployment claims. According to the Department of Labor, 3.8 million people filed for unemployment in the week ending April 25, bringing the total number of people who have lost their jobs since the pandemic began to more than 30 million. If you recently lost part or all of your income, you might qualify for unemployment benefits.

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Employer Branding and Recruitment Marketing in Crisis Mode with CVS Health’s Kerry Noone

Allegis Global Solutions

Companies might not be expanding or augmenting their employer branding initiatives and capabilities at the same breakneck pace as they were before the onset of the COVID-19 crisis, but the shift in hiring demand hasn’t changed the fact that building a transparent, authentic, and compelling brand remains one of the most essential elements of talent acquisition today.

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What does the C-suite Want out of an HR Leader?

SHRM

You may be sitting at home right now, asking yourself this very question! I wonder what my CEO prefers I do in my role. It’s a valid question, and one I find that great HR leaders already know the answer to, because they ask the question, often! When I wrote my SHRM published book, The Talent Fix , part of the research I did was to interview hundreds of c-suite executives.

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Doubling Down On Social Connection In Times Of Uncertainty

WorkHuman

Workhuman’s CEO Eric Mosley explains why social connection is so important today, and announces Workhuman Livestream , taking place on May 12 at 1pm ET. Read more on Forbes.

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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5 Job Search Tips After Getting Fired

GetFive

Job searching is never easy. Job searching after being let go is downright excruciating. With nerves up and confidence down, how can you find a job after you get let go? Getting fired is difficult no matter the circumstances. However, you’re not the first person to get fired and you won’t be the last. There is light at the end of the tunnel and you will be able to find another job, believe it or not.

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Tips for Employee Orientation During COVID-19

SHRM Resources

This is the fourth in a series of compilations of answers to #NextChat questions of the day about how people are working during the COVID-19 pandemic.How do you onboard new employees when travel restrictions and stay-at-home orders are in place? In a recent #NextChat, Mary Kaylor, SHRM-SCP, manager of public affairs at the Society for Human Resource Management (SHRM), asked people to share tips on how they are making new employees feel welcome during a global pandemic.The following eight tips ar

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17 Ways to Boost Employee Morale During COVID-19 That Aren’t Happy Hours

Namely

It’s been close to two months since the World Health Organization declared the spread of the novel coronavirus an official pandemic. As we reflect on two months (or more) of mandated virtual work, HR and people teams around the world are looking back on their most successful morale-boosting activities—and searching for new ideas to keep their teams happy, healthy, and engaged.

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7 Ways You Can Foster Collaboration in the Workplace

Vantage Circle

With the onset of rapid growth in the corporate world, challenges have also increased. And with the increase in challenges, some organizations find it difficult to cope up with it. It is resulting in extensive efforts to bring efficiency. However, to reduce such burdens, it has become increasingly necessary that collaboration is practiced for quick adaptability and performance.

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Early Tenure Turnover: Stop the Revolving Door of Hires

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Are you facing a revolving door of hires, especially within their first 90 days of employment? In this webinar, Dr. Craig Ellis, a leading industrial-organizational (I-O) psychologist, offers insights and strategies to unravel the mystery behind early tenure turnover. Identify the root causes of early attrition to mitigate turnover’s impact in the first 12 months.

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Why mergers and acquisitions often lead to culture clashes

HR Zone

Culture Avoiding M&A culture clash.

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How Leaders Can Apply The Seven Dynamics Of Change During A Pandemic

Forbes Coaches Council

Years ago, Ken Blanchard wrote about the "seven dynamics of change" as a model for planned change, but those principles are applicable to what we are experiencing today.

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update: I’m burned out and overworked and my bosses keep piling more work on me

Ask a Manager

I’m kicking off a special mid-year updates season, because we need it. Every day from now until the end of May, I’ll be running updates from people who had their letters answered here in the past (this will be on top of regular posts). . Remember the letter-writer who was overworked and burned out and their bosses kept piling more work on them?

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