Sun.Sep 13, 2020

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Rachel Shackleton: “Be genuine with all your customers”

Thrive Global

Train all team members about the importance of the customer, both internal and external, and give them the autonomy to be individual and shine in each and every customer interaction, going that extra mile not because they were told to, but because they want to. Provide parameters in which they can take things into their own hands to support the customer.

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Help Your Business Survive By Becoming A Resilient Leader

15Five

How do your top performers respond to challenges? Chances are, they meet new demands head-on and tend to bounce back faster than their more reserved counterparts. This isn’t a coincidence. While there are many characteristics that make up an excellent leader, one trait they often share is emotional resilience, or the ability to quickly adapt to stressful situations or crises.

Exercises 188
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Lost in Transition

Everyday People

Have you ever been between jobs and unemployed? It sucks. There’s no greater truth. Throughout my 30+ years of my career, I’ve been in transition twice when I wasn’t working in HR. I wanted to spend some time on this topic because I’m seeing a very unsettling trend. Even though there are millions of people who are unemployed, little is being done to help them.

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‘Oldest Hatred’ Surging, Even As BLM and Its Allies Open Eyes

Thrive Global

Antisemitism has been called “the oldest hatred” and tragically, in this era of us-versus-them, divide-and-conquer political strategy, it is seeing a virulent resurgence. We have not yet learned the hard lesson that hate is a desperation strategy that produces only unspeakable consequences; the lessons of the Spanish Inquisition, the Holocaust, the Armenian genocide, the mass atrocities in Cambodia, Bosnia, Darfur, Rwanda and Syria to name a few.

Groups 101
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The Engagement Engine: Strategies for Building a High-Performance Culture

Speaker: Radhika Samant and Adri Glover

Many companies strive for a positive culture with happy employees. But what if you could achieve more? High-performing cultures are the McLarens of the business world, leaving Camrys in the dust. They unlock exceptional results by fostering innovation, engagement, and continuous growth. In this webinar, we'll demystify the concept and provide practical steps to kickstart the journey toward a high-performing culture in your organization.

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my job’s travel conflicts with husband’s job, talking to my boss about imposter syndrome, and more

Ask a Manager

It’s five answers to five questions. Here we go…. 1. My job’s travel conflicts with my husband’s job’s Covid policies. My work is requiring me to resume my monthly trips to the home office, which involves flying to a high COVID infection rate state. They are starting to require these trips again because my state has decided to wave quarantine requirements for essential industries.

More Trending

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Moving Soon? Here’s a Few Tips & Tricks

Take It Personel-ly

Moving can be a physically and mentally draining ordeal. From sorting and packing boxes to disconnecting your current services, the whole process can be stressful if you don’t know what you’re doing. To help make your move a plain sailing endeavor, here are seven moving tips and tricks: List the Services You’ll Need to Discontinue […].

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How I Remember My Mother

Thrive Global

When my mother died earlier this summer , my siblings and I decided to postpone her memorial service. At the time, the maximum amount of people allowed at an outdoor funeral in New Jersey, where she lived, was 30 (due to Covid). Just our family alone – with all of my nieces and nephews – would nearly hit that target, without even beginning to move into other family and friends.

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Styling a Suit: 6 Ideas for the Modern Businessperson

Take It Personel-ly

Wearing a suit to work every day helps you look the part in an office setting, but no one ever said your workplace style had to be boring. If you’re tired of wearing the same pattern combinations and monochromatic color schemes, it’s time to refresh your look. Luckily, there are quite a few ways to […].

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5 Nice Ways To Break Up With Someone So You Don’t Break Their Heart

Thrive Global

I know – ending a relationship is one of the hardest things to do and good for you for trying to find some nice ways to break up with someone so that you don’t break their heart. You care for this person but you know there is no future for you as a couple and you don’t want to hurt them when you let them go. Fortunately, there are kind ways to break up with someone without breaking their heart, at least not completely. #1 – Don’t disappear.

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Preventing Workplace Violence and Complying with California’s New Legal Requirements (SB-553)

Speaker: Speakers:

Every company everywhere should have a plan to combat workplace violence and properly respond to violent incidents. California has stepped to the plate and become the first state to mandate workplace violence prevention requirements for employees and employers. Even if you are in a different state or country, these workplace violence requirements are applicable to almost every employer anywhere.

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Supporting Your Remote Workforce

New to HR

The coronavirus and Covid-19 pandemic have caused countless businesses to switch to remote working in a bid to slow and minimise the spread of the. The post Supporting Your Remote Workforce appeared first on New To HR.

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Why I Struggle to Take Vacations

Thrive Global

When my mother died earlier this summer, I went back to the U.S. for two weeks and cleaned out her apartment. Most people wouldn’t consider clearing out their mother’s apartment a holiday. Trust me, it wasn’t. And yet, I came back feeling like I didn’t deserve another break, even though – after her death and five months of lockdown – I was completely burnt out.

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Ways To Ensure Cyber Security For Remote Employees

HR C-Suite

The relevance of the remote working setup in the pandemic As the world gears up to fight against the massive corona virus pandemic, associations have quickly moved to semi-distant working plans. Consequently, they should be similarly fast in relieving the digital dangers made by the extended risk of attacks that have come with working from […].

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Hone your listening skills

Thrive Global

Over the years employee engagement surveys have been highly regarded tools. They are used to measure and improve engagement, wellbeing and ultimately performance of people in the organisations. One of the aims of these surveys is to give employees a voice so the business ‘listens’ to their needs. Engagement surveys have a place and in the organisation, however managers, team leaders, directors, in general people leaders that have direct reports are in the trenches closer to their team members.

Survey 63
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Hiring for Culture Fit: Align Your Values, Roles and Candidates

Speaker: Dr. Craig Ellis, Head of I-O Psychology, HighMatch

Is the term “culture” just a buzzword tossed around at your organization, or have you delved into the core values and behaviors that truly define a good fit for your company? In this webinar, Dr. Craig Ellis, an I-O Psychologist, will share a proven framework to identify the essential traits that contribute to a seamless fit within your unique culture, not just in your current successful employees but also in prospective candidates.

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10 Employee Recognition Activities In A Remote workplace

Keka HR Blog

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How Ignoring Burnout In Your Company Will Cost You In the Long Run

Thrive Global

Employees are burning out at alarming rates. People feel constant demand to deliver, so they’re either burning out or they’re leaving their jobs, due to high stress and burnout. With COVID-19, this is becoming more prevalent and amplified, due to all the demands from working from home (WFH). A recent Monster.com survey found that 69% of employees identify as being burned out.

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What to Do When You Feel Like You’ve Hit a Ceiling of Revenue

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Sitting, waiting and wishing is not a strategy.

Thrive Global

“Well I was sitting, waiting, wishing – You believed in superstitions – Then maybe you’d see the signs” – Jack Johnson. These are the opening words of a song by Jack Johnson. Perception is often seen as reality. Let me explain. A number of years ago, I heard an interview with the pro-surfer turned singer who grew up in Hawaii. He spoke about his life as a surfer and how many stories about surfing used the phrase “wishing, watching and waiting”.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Is Anybody Listening?

Forbes Leadership Strategy

How much longer will we continue to ignore the impact of our continued refusal to do anything to mitigate the planet’s long-standing climate emergency?

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A Tribute to My Disruptive Co-worker

Thrive Global

My career has been a patchwork quilt with many industries, places and people along the way. Each step along the journey has given me a chance to learn and grow. In fact… some of the most humbling and powerful moments came in what I describe as “the moments in between” When no one else was looking and only I knew the impact that it had on me.

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Employee Surveys – Why Are They Important And How You Should Do It

Keka HR Blog

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Survey 40
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“Soul En Route”

Thrive Global

So tell me where you have been? I searched for so long I searched lost in the darkness I searched to the brinks of shadow Soul searching. Through death you chose life Through life you choose love Soul searching. So tell me where you have been? Melting the fear away Releasing the weight from your wings Rising from the ashes of a former self Soul searching.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Going Remote: When The Office Is Optional—Or Even Obsolete

Forbes Leadership Strategy

Even before the COVID-19 pandemic, the idea of a remote workforce was growing. Stats and facts showed that a majority of younger generations were more and more interested in working remotely. It’s predicted that by 2028, 73% of all departments will have remote workers.

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Book Review: “Untamed” by Glennon Doyle

Thrive Global

Untamed by Glennon Doyle. Untamed is somewhat of a nonfiction work, somewhat of a memoir, somewhat of a self-help book by Glennon Doyle. Doyle tells us of her experiences as a woman and how she broke through and freed herself from the cages that society and people create for us. She encourages women to be brave enough to re-examine their own emotionally confused selves so they, too, can manage to free themselves from these cages.

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Connecting Over Collecting: Will The Real Super Connecter Please Stand Up

Forbes Leadership Strategy

Entrepreneurs rely on cultivating strong, resilient networks. This article redefines networking as, not self-promotion, but the art of connecting. Find actionable tips from clarifying goals to follow-up. Discover that less is more and being true to yourself leads to a high-quality, loyal, network.

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Through the Portal

Thrive Global

A few years ago, my son attended a personal growth workshop called Teen Leadership in Simi Valley, California. I agreed to assist as a volunteer. On the last day of the training, the teens took turns challenging themselves by completing a rigorous obstacle course to demonstrate their leadership skills like perseverance and endurance. The kids insisted I do it too.

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Fortify I-9 Compliance With The All-in-one Team Training Handbook

USCIS estimates that 76% of paper I-9s have at least one fineable error —with high-volume hirers at the highest risk. But worry not. WorkBright’s Ultimate I-9 Compliance Guide is a comprehensive resource to instantly level up your team’s I-9 process and reduce your audit risk. What to expect: Written for HR teams: No cryptic legal jargon here. We’ve made it fast and easy to find concise answers to nearly fifty I-9 questions in simple terms.

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Master These NFL Winning Secrets To Thrive In Uncertainty And Reach Your Highest Performance

Forbes Leadership Strategy

Despite the uncertainty of Covid-19, you can still thrive and grow through 2020. In this interview with Dr. Michael Gervais, renowned sports psychologist for the Seattle Seahawks, and co-author of Compete to Create, you can apply these high-performance approaches to your life and career today.

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The Way I See It: In a Stark White Clear Day as Today

Thrive Global

Some days are completely white, white as a blank piece of paper, white as a brand new canvas. You can draw just about anything on it for that day. You can decide to be overjoyed or miserable. You can decide to be religious or atheist. You can be an optimist or a pessimist for that whole day; it’s all up to you. A white day is when you think of yourself as a voyager searching for a new world.

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Could Apple's New IPhone Operating System Really Halve Facebook's Revenue? I Hope So…

Forbes Leadership Strategy

Apple will wait until early 2021 before introducing iPhone and iPad privacy settings that will give users much more control over how their personal information is tracked, so as to give developers more time to make further changes and prepare for them.

System 17