Sun.Jul 07, 2019

L&D Playbook Lesson Two: The Secret to Managing and Leading Millennials? Vision and Learning

Cornerstone On Demand

Editor's Note: Over the next few weeks, we'll be rolling out three lessons for developing up-and-coming employees as leaders and managers. Learn more about the effort in our playbook introduction , and check ReWork again soon for lesson three!

Lantern or Lighthouse: Guidance System for Strategic HR Planning

HR C-Suite

Sailing in the seas of workforce performance and development at times seems like a foggy and treacherous journey. We hear the waves crashing against rocks such as high turnover, engagement and culture unrest yielding low to no productivity.

10 Critical Drivers of Employee Engagement in 2019


The job of any good communications professional is to keep employees highly engaged.

Five Overlooked Customer Service Tips That Will Ensure Repeat Business

Forbes Leadership Strategy

Loyalty doesn’t happen on the first interaction, and probably not the second. It’s a series of predictable and consistent experiences that get the customer to come back and eventually become loyal


Why All the AI Research You’re Reading is Dead Wrong

Speaker: Ben Eubanks, SPHR, SHRM-SCP, Principal Analyst at Lighthouse Research & Advisory

While we may be “people” professionals, it is part of our job to understand AI and how this technology can enable us to make smarter decisions and develop more efficient processes. Join Lighthouse Research & Advisory Principal Analyst Ben Eubanks where he will discuss how AI can be used for HR and recruiting processes, including how to create more human interactions and engagement through the strategic application of technology.


Everyday People

Each year the country celebrates another July 4th, and it becomes a year older. With all of the picnics, concerts, fireworks and days off from work, we tend to overlook this fact. Even though America is a mere 243 years old (young compared to many countries), it’s still another milestone.

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More Trending

telling applicants that their parents are hurting their chances, parking space war, and more

Ask a Manager

It’s five answers to five questions. Here we go…. How do I explain to applicants that their parents are hurting their chances? I work on the recruitment team for a large company that staffs festivals, conventions, and sporting events.

The Gender Pay Gap: Faulty Beliefs Perpetuate Inequity

Forbes Leadership Strategy

The gender wage gap is alive and well, due to false beliefs about its causes

Organizations Strengthening Sex-Partition in the Workplace

HR Digest

Survey: Men in workplace evading solo interactions with women. Sixty percent of male managers are uncomfortable participating in common work activity with a woman, such as mentoring, working alone, or socializing together.

Decline In Chinese Tourists Visiting America Continues In 2019

Forbes Leadership Strategy

Changing U.S. trade and immigration policies would likely halt the decline in Chinese tourists visiting America and bring economic benefits

Top Reasons Employees Quit

What are the top reasons people are leaving a job? And what attracts people to their new organization? The latest PayScale research take a deep dive into this to find out what is impacting employee retention and what employees are looking for in a new organization.

Competitive Analysis Survey: Why Competitive Research is Worth Your Time


Glancing through your competitor online website and social media posts don’t count as competitive analysis? Markets are evolving fast and the competition is getting fiercer. Simply knowing what your competitors offer to their customers is not enough anymore.

How To Get The Positives Out Of A Multigenerational Workforce

Forbes Leadership Strategy

The best thing about a diverse workplace is the ability to collaborate for innovative ideas. This article covers tips to help create the inclusive environment that sets the stage for all generations to contribute at their highest levels to your organization’s goals

Employment Law Risks


Unwittingly breaking employment law is a grave risk that many SMEs face. Australian employment law sets down your legal obligations for employing people. The penalties and fines for non-adherence to these laws are substantial.

Lee Iacocca Gave 663 Speeches As Chrysler’s CEO And Learned a Valuable Lesson in Leadership

Forbes Leadership Strategy

Lee Iacocca sharpened communication skills over his career

The CFO Playbook: How to Reduce Turnover with Employee Benefits

To increase employee retention, you need to consider more than universal healthcare benefits in your turnover calculation. Discover how investing in the right employee benefits can decrease turnover by 138%.

What Skills Should You Graduate With?

Corn on the Job

When it comes to picking a college major in college, or a master’s to study, you’ll want to make sure that it’s the right one. And most importantly of all, you’ll want to be sure that you can gain the necessary skills to land the career of your dreams. But what do you need? Specialist Knowledge.

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Why The Census Debate Matters To Corporate Leaders

Forbes Leadership Strategy

We're witnessing the attempted "weaponization" of the U.S. Census. It happens all too often with company surveys. The consequences - for a country or a company - are similar

Viewpoint: Hiring Is Challenging in Azerbaijan

SHRM Resources

A talent shortage, demanding employers, picky applicants and difficulty recruiting outside Baku, Azerbaijan’s capital and largest city, are among the hurdles recruiters face in this country just south of Russia and north of Iran. Global and Cultural Effectiveness Asia Global Talent Acquisition

The Truth About Adversity

Forbes Leadership Strategy

Many of us like to believe that adversity is healthy and can lead to success, and although many success stories have emerged from hardship, the fact of the matter is that it is rare


5 Culture Trends for 2019

As we approach 2019, major shifts in the work environment will continue to affect the ways companies do business. Companies that are looking to attract, engage, and retain top talent should leverage these trends to create workplaces where employees thrive.

Essentials For Improving Face-To-Face Customer Service

New to HR

Brands are more and more coming to recognize the importance of customer service. Whether it is face to face or online, they are taking steps to invest time and resources into understanding the importance of it all, and knowing how.