March, 2009

Twitter Hating

The Bamboo Project Blog

I've tried to love Twitter. I really have. Everyone's Twittering and I keep thinking I'm missing out on something. I just can't do it , though. I understand that some people get a lot out of it, but I find it distracting and often trivial.

The Incentive Question or Why People Share Knowledge

Conversation Matters

I get asked the incentive question a lot. How do we incentivise people to share their knowledge? The question is asked because when managers look around their organizations they don’t see much knowledge sharing going on. This is a serious concern, but I think it is the wrong question.

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Talent Mobility: What it is and why organizations need it

Josh Bersin

One of the new themes of our upcoming Succession Management research is what we call “transparent talent mobility.&# It’s a new theme in talent management, and one which came to us. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Establish Productivity Standards

Reviewsnap

Because productivity has such a profound impact on profits, there must be some way of measuring performance. Setting productivity standards for a particular job is important.

Reality Check: Is Telecommuting Dangerous for Your Future?

Future of Work

One of the active debates going on in the world of work right now is whether flexible work (aka “telecommuting&# ) is a useful alternative to layoffs and other ways of cutting operational costs. I’m clearly a believer in flexible work - and there’s lots of evidence that flexible work programs do help reduce costs and maintain the corporate culture and capability in the face of tough times.

Bratty Employees Need Their Toys: The Changing Face of Employee Entitlement

Nobscot

Geoffrey James, a writer and former salesperson has written a scathing post calling a company "stupid," "clueless" and "like the Chinese government" for blocking employee access to YouTube, the video sharing community site.While Mr. James admits that there is "a lot of crap" on YouTube and agrees that it can become a "waste of time," he points to the free business oriented videos that are also

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We Learn (When We Listen) When We Talk

Conversation Matters

The title is a bit of an exaggeration, but intended to make the point that contrary to common belief, our own articulation of an idea adds to our understanding of that idea. At face value that doesn’t make much sense, after all we must know what we think about an issue; how else are we able to talk about it? But the reality is that what we don’t necessarily know what we know.

Doing Less with Less

Josh Bersin

In preparation for our upcoming research conference IMPACT 2009: The Business of Talent®, I just finished a conference call with six executives from well known HR and corporate training outsourcing. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

The Cost of Turnover

Reviewsnap

Some turnover of employees is normal and expected. When it becomes excessive, it costs a business a significant amount of money. There are tangible and intangible costs associated with employee turnover. As a general rule of thumb, we believe that the cost of turning over one employee is roughly 25% of that employee''s annual wages and benefits. For an employee earning $30,000 (includes benefits), this would amount to $7,500 of "cost" associated with that employee leaving the company.

You Know Darn Well the Future of Work Involves Telecommuting

Future of Work

Especially right now, telecommuting is one of the best ways for both companies and individuals to save money and time, and to improve productivity. It’s well documented, and I’ve been posting here for a long time about the cost savings, productivity gains, and increases in employee engagement (which translates into increased attraction and retention). And of course, I’m not alone.

Dealing With Co-Workers Who Won't Pull Their Weight at Work

45 Things

It's late. Most of the offices are dark, and the only sound if the "squeak, squeak, squeak" of the cleaning guy's cart as he slowly wheels it down a nearby hallway. At your desk, you try again to focus on the work in front of you.

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The Lie of of a Meritocracy

The Bamboo Project Blog

I wrote this quote on an index card and it's been floating around my desk for awhile. It deserves to be shared. It's from Matt Miller's The Tyranny of Dead Ideas : "The instinct to treat the poor as deserving, not of charity, but of their fate, is easy to come to when you believe in a meritocracy." A lot of my current work is related to designing training and development programs for disadvantaged youth and adults.

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Welcome to Conversation Matters

Conversation Matters

I am excited about the direction knowledge management is headed. There is a growing interest in drawing out deeper insights and more profound knowledge - what we often think of as tacit knowledge. This is the type of knowledge that can address the increasingly complex issues organizations are facing.

Talent Strategies which make you “Ready for Change”

Josh Bersin

I am in the process of preparing my keynote speech for our upcoming research conference, IMPACT 2009: The Business of Talent®, and what I plan to discuss is how enduring organizations build talent. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Going the extra mile

Working Girl

This company went the extra mile to document trouble-shooting tips for their appliance. cartoon

Want to Jump-Start the Economy? Send Everyone Home

Future of Work

Well, maybe not that easy. But also not that surprising. I just received a press release from Kate Lister and Tom Harnish of Undress4Success about a new telecommuting calculator and analysis they’ve just completed ( Undress4Success is both their website and a new book due out within a week or two). Here’s their lead: San Diego, CA (USA), March 10, 2009 —A new Telework Savings Calculator shows that U.S.

Expert Advice on How to Deal With Current Mind-Blowing Stress

45 Things

Some days I think there should be another word for stress besides "stress." I mean, does one simple word really describe what millions of people are experiencing these days? We've been complaining for years that we have too much stress at work.

Social Media Baby Steps

The Bamboo Project Blog

Although I have little brain capacity to think new thoughts, it occurred to me yesterday on the drive home from a planning session with a client that I've begun to see some movement on the social media front. It seemed worth it to document this moment in time, since I usually just complain about how clueless people are. I persuaded an association client to give up their outdated static website in favor of a blog.

Potentiation: Neurology and Knowledge Management

Conversation Matters

There is a wonderful term that cognitive neurologists use, “ potentiation.” It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun!

Four Case Studies in Layoffs: What to Watch Out For

Josh Bersin

In the last 6 weeks three of my closest friends have been laid off from their positions, and each case gives an example of how difficult it is to manage such programs effectively. Our research. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Blogging and Your Career

Evil HR Lady

I have heard many stories about job applicants who are rejected because of drunken photos of themselves that they have posted on the Internet. Don't worry. I have no plans to start posting pictures of my wild parties. However, I started a blog recently. I know that it is common for prospective employers to search the Internet to dig up dirt on job applicants, so I am wary of putting too much personal information, good or bad, on my blog.

The March issue of Future of Work Agenda is Now Available Online

Future of Work

We’ve just posted the online version of Future of Work Agenda for the month of March. We will be emailing the newsletter to all subscribers later today (it’s free - you can register online here ), and posting it here on the blog as well.

Five Steps for Survival When You've Been Verbally Reprimanded

45 Things

Everyone knows that when a boss starts "paper-trailing" you -- giving you written reprimands that go into your personnel file -- you're in deep doo-doo.

Blog Interference

The Bamboo Project Blog

Despite the fact that I regard blogging as necessary to both my professional development as well as my ongoing personal branding , it's clear that in the past few months, I've fallen down on the job. I've actually gone over a week without posting on several occasions, which is just not my style. Here's some of what seems to be getting in the way: Work and lots of it. I am just swamped with projects right now, many of which have not lent themselves to blogging.

Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

There are five actions that organizations can take to increase knowledge sharing. Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. They are not just five different ways to do the same thing; on the other hand, there are many different ways to do each of the five actions. Help people build relationships with each other. Build knowledge sharing processes into the workflow. Design physical space that encourages conversation.

Is your organization “architected for change?”

Josh Bersin

I am in the process of preparing my keynote speech for our upcoming research conference, IMPACT 2009: The Business of Talent®, and what I plan to discuss is how enduring organizations build talent. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Who's right?

Working Girl

Two compelling sides of the AIG bonus story: Focus on pay for company performance: If I Were CEO Focus on breach of trust and unfair accusations: I Quit Food for thought: Is Talent Management about sticking up for your people, honoring commitments and rewarding people for doing their jobs? Or is it about rewarding based on how a company performs? pay for performance talent management

Preparing for the Future of Work by Living It

Future of Work

I’m a big fan of learning by doing - and in the college world that translates into getting out of the classroom to work on real-world problems. The more the better. So I was pleased to come across this short video clip showing how IBM is partnering with Michigan Tech University to get IT students working on practical, serious, real problems. It’s a small example, but it’s important.

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Responding to a Nasty e-mail at Work

45 Things

When you get an angry or nasty e-mail from a co-worker, the first thing you probably want to do is fire one back. Listen, you moron," you type. You can take your ridiculous ideas and shove them up your." Don't send it. You know better.

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Message and Messenger - Annrai O'Toole Workday HR Software Systems

Workday

“No one loves the messenger who brings bad news.” No, it’s not a quote from an embattled CEO of a automaker/large bank. It was in fact written by Sophocles in the 5th century BC. Confusing the messenger and the message has a long history

Four Conversations to Address Adaptive Challenges

Conversation Matters

Trish Silber coauthored this post with me. When organizations face adaptive challenges that are complex and unpredictable, the people who have ideas vital to dealing with the issues are those whose work is impacted by the challenge. They know the subtleties of the process and hold the tacit knowledge of how it works and therefore how it will have to be adapted or reinvented to meet the new realities.

I quit!

Evil HR Lady

Well, only temporarily. In all actuality, I did quit my job, so technically I'm no longer an Evil HR Lady, but I hope you'll allow me to still play one on the internet. My PHR certification is still valid, anyway. I didn't just quit to be lazy (ahh, laziness). I quit so that I could accompany my husband to his new job, in Switzerland. Technically, I am legal to work there, but I'll be too busy eating chocolate and cheese to hold down a job, don't you think?)

Fact or Myth: HR professionals lack financial expertise

Working Girl

Do I really need to say it? Probably not but I will anyway: Talent management is about business results. Period. If you aren’t getting good business results from your talent management strategy you’re wasting money. Managing talent is the means to an end, and therefore needs to be done well in order to achieve results, but it is not the end in itself.

Happy Birthday, Worldwide Web!

Future of Work

Thanks to my friend Jessica Lipnack (author of the Endless Knots blog ) for reminding me: the web was “born&# twenty years ago this month (and it seems like it’s been here forever…). Tim Berners-Lee’s seminal article was published in March of 1988. And what a ride it’s been! Jessica pointed me to an insightful article from the Boston Globe last week: “ Woven deep into our lives ,&# by Hiawatha Bray.