March, 2010

Learning From Failure - It's Possible

Conversation Matters

Organizations may think they have taken care of the problem of learning from failure once they’ve put in a lessons learned database. But the research of Cannon and Edmondson indicates that managers greatly underestimate the difficulties that are involved in learning from failure.

The Coming Talent War: Young, Global, Diverse

Josh Bersin

The Bureau of Labor Statistics recently published its occupational outlook for 2018 (the next 10 years) and it is well worth reading. This data, coupled with a number of meetings I&# ve had. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

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On the Job by Anita Bruzzese: How to Know What Your Boss is Thinking

45 Things

I remember watching an episode of "Gilligan's Island" where the hapless castaways ate some kind of seed or berry, and it turned them into mind readers. They quickly discovered that it wasn't always such a good idea to be able to know



ReviewSNAP™ , a leading Web-based performance management system supplier , announced today a new study that shows employees do not feel they receive adequate communication about their performance on an ongoing basis.

Mission Critical: Leveraging Learning Engineering to Drive Digital Transformation

Speaker: Trish Uhl, Founder of Owl's Ledge LLC and the Talent & Learning Analytics Leadership Forum

Digital is disrupting every part of an organization's value chain at a record pace, creating a critical need to transform operations and employees' ways of working. Formal training alone can't keep up; it's often too slow, too generic, inconvenient, inefficient, unduly expensive and lacks or lags methods for measuring business-related effectiveness. Trish Uhl show you how to start leveraging Learning Engineering, a multidisciplinary approach that combines modern technology, data analytics, decision science, learning sciences and change management with human-centered engineering design methodologies to ultimately deliver targeted learning outcomes and business results that keep pace with the business and merge learning into the flow of work and lead Digital Adoption.

Future of Work Agenda Newsletter: March 2010

Future of Work

This is the March 2010 issue of our free monthly newsletter, Future of Work Agenda. We welcome comments on any of these articles. You can also access the newsletter directly on our website, at this link. Here in North America the harbingers of spring (birds, flowers, earlier sunrises) are becoming more and more evident. And we even saw a picture last week of crocuses popping up in London. Winter isn’t over by any stretch, but now with Daylight Savings Time in place again here in the U.S.,

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Collective Intelligence: The Eradication of Smallpox

Conversation Matters

All of the recent talk about collective intelligence has reminded me of one of the best examples of making use of collective intelligence – an example which occurred without benefit of social media or even the internet.

Workday 10: Talent Management Suites become Mainstream

Josh Bersin

Over the last five years, one of the fastest markets for enterprise software has been “talent management.&# Talent Management Suites, now offered by more than 30 different providers, Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

6 Ways to Show Your Worth

45 Things

When you invest money, you want that investment to grow, right? You certainly don't want it to LOSE money, nor do you want it to just sit there, never earning an extra dime. That's why it's an investment, right

Moving Toward a Pay-For-Performance Culture


Have you ever had a job where you see someone rise to the top meteorically and wonder what they are doing to get there? Have you had to watch someone kiss so much you-know-what that they got all the opportunities in the world from their manager? If you feel like a victim for having to witness this, don''t. Sadly this happens all around us every day and you are among many who have to endure this kind of unfair distribution of attention, money and personal growth.

Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

Exit Interviews

Evil HR Lady

I had someone send me an e-mail asking for recommendations for vendors to do exit interviews. I've never worked with a vendor for that, so I have no idea. I'm sure he'd appreciate your input, though, so comment away!) But, he also asked: 2) What is the best method (direct contact with term'd employee, websurvey or paper survey)? Excellent question. First, let me tell you about my love/hate relationship with exit interviews. I'm a data girl, through and through.

Collaboration Donuts

Working Girl



La libertad de ensuciarnos

Impact Coaching Solutions

La libertad de ensuciarnos. La semana pasada estaba en un aeropuerto esperando y en una mesa cercana a la mía un niño de unos 6 añitos estaba comiendo un helado acompañado de su madre.

Quick Thoughts on Differentiation


Fin 093 Fin 041. How are you different?” – an important question that your prospective customer will first ask. Your prospective employer too. Your boss will. So will your team members. Here are some quick thoughts on differentiation

COVID & the Future of Work: Insights from Paycor’s C-Suite

In Paycor’s newest report, our Chief Executive and Group Leaders consider how your clients will recruit, manage their workforce, optimize benefits, and foster employee experience in the new normal of 2020 and beyond. For actionable insights and tips download and share our guide with your clients!

On the Job by Anita Bruzzese: Do You Know What Other People are.

45 Things

9 Comments: Anonymous Bret Simmons said. Great stuff, Anita! I STRONGLY agree with this statement: Goldsmith says one of the biggest blows to a career reputation can be made online, especially through social media sites such as

ReviewSNAP Has Launched Our Compensation Dashboard


We''ve got great news! As of this morning, ReviewSNAP™ has launched our new Compensation Dashboard. Like our 360 Degree Feedback module, the Compensation Dashboard will be bundled with the other applications into one solution all at one flat rate. If you are planning on subscribing to ReviewSNAP™, you will have access to our Performance Review , 360 Degree Feedback , and Compensation Dashboard under one affordable annual subscription rate.

Public Perception of HR

Evil HR Lady

I got the following in a comment from Twitchh: And a good HR manager recognizes that employees are assets, not liabilities, but we all know that the general perception of HR is not one of sunshine, sweetness, and light. Perhaps that's because most people's experience (as you're seeing here), either direct or vicarious, is that if/once HR gets involved with *any* situation concerning you, things are *not* going to be resolved in your favor.

Just One Teeny Weeny Criticism.

Working Girl

I recently read a blog post at employersweb about keeping employees in the loop in order to build trust. It was a good post that highlighted the following questions as the ones that employees are most interested in: 1. How is the company doing?

The D&I Garden: Seeds of Innovation that Grow into Creative Breakthroughs

Speaker: Donald Fan, Senior Director of the Global Office of Culture, Diversity & Inclusion at Walmart Inc.

In the digital era, rife with uncertainty and ambiguity, innovation plays an essential role in sustaining organic growth and outperforming the global competition. Research proves time and again, there exists a robust bond between innovation and diversity & inclusion (D&I); our challenge is to help our leaders understand how to plant the seeds of innovation in the fertile D&I garden in order to drive a strategic and competitive advantage from the office and in the digital landscape.

Getting SaaS and Onsite Software To Coexist


Both the software and the media industries love a good David vs. Goliath story, which is why SaaS is often cast as the spunky new alternative to on-premises software. You know, Workday vs. SAP, vs. Oracle, Google vs. Microsoft, and so on

Angel Dust

True Faith HR

The calendar has turned to March, which means, as a SHRM student chapter advisor, it is time for the HRGames. Tonight, for example, 20 teams from around the state of Wisconsin descend onto Oshkosh to test their knowledge of human resources. What are the HRGames? The HRGames consist of a one- or two-day series of Jeopardy-style matches, between teams of up to three undergraduate students from various colleges and universities.

Do You Have What it Takes to Work in a Non-Profit?

45 Things

As I've watched the disasters in Haiti and Chile, I've been inspired by the hundreds of non-profit organizations that have poured into those areas, ready and willing to help. At the same time, I'm aware enough of my limitations to know

ReviewSNAP Forges Partnership with NonProfit HR Solutions


ReviewSNAP™, a leading Web-based performance management systems provider, announced today they have formed a strategic partnership with Nonprofit HR Solutions, a Washington, DC based firm specializing in human resources consulting and staffing for the nonprofit sector. This alliance was formed to enhance the delivery and support of performance management solutions to nonprofit organizations across the nation.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

My Employers are Racists!

Evil HR Lady

Okay, not my employers. Rather, my question writer's employers. And for the record, I'm not anybody's employee. I'm an independent contractor. Feel free to offer me projects for large sums of money.) I work for a small family business where HR functions are handled by accounting and the department manager. I manage a very small workforce that contributes a great deal to the bottom line. I have recently conducted interviews for a position that is soon to be available.

Brevity: The New Courtesy?

Working Girl

My German father-in-law handed me a book from the 70s called (translated from the German) : ''Shorter, More to the Point, More Precise: The New Communication Style of the Modern Leader.'' (Kind of a longish title for a book on communication brevity but it''s shorter in German.)

Knowledge Is Power In The Cloud


I’ve been a journalist for 20 years and have been writing about cloud computing for several years, so I was delighted when Workday asked me to get involved with an exciting new editorial project that would shed light on cloud computing. After two decades I’ve developed a pretty good nose for major industry shifts, and I think this cloud thing is here to stay

On the Job by Anita Bruzzese: This blog has moved

45 Things

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Group Demonstration Webinar: 100% Remote New Employee Onboarding

Speaker: David Secunda, CEO, WorkBright

Companies are looking to adjust their new hire onboarding to accommodate unique ‘social distancing’ challenges like securely collecting personally identifiable information and understanding new compliance regulations like Form I-9 verification. Join Workbright on Thursday, August 27th, to get a first-hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.

5 Ways Women Can Take Control of Their Careers

Evil HR Lady

Studies show women make less money than men do. So, take control of your career. I'll tell you how over at BNET

Study 43

Even if your boss loves you

Evil HR Lady

For the past 10 years, I’ve been an IT Program Manager at a Fortune 100 company. In my last annual performance appraisal, in March 2009, my manager gave me the top performance rating and advised me that I was the only person in our group to receive that rating. He said he would probably recommend something in the 3-4 percent range. Then, a week later, my company froze salaries and recognition programs for all employees.

A Twitter Question

Evil HR Lady

I decided I should sign up with Twitter. I, of course, wanted to be Evil HR Lady over there as well, but someone has already take then name. Fair enough, there are plenty evil HR ladies in the world. But, this particular person hasn't posted any "tweets" so I'm guessing she's not too dedicated to the whole idea. I can't figure out how to contact the person and beg for the name. (I I might even be convinced to send genuine Swiss chocolate in exchange for the name.) Any suggestions? Or is it you?