November, 2010

A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. And like most conferences there are three kinds of activities, 1) keynote speakers, 2) practitioners telling about their KM successes, and 3) long breaks for people to network.

A 4-Step Process to Learning When Your Organization Isn't That Into It

The Bamboo Project Blog

I'm sorry to say that I've been spending a lot of time lately with staff working in organizations that aren't that into professional development.

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Today’s Chief Learning Officer: Tamar Elkeles – A CLO of the Decade

Josh Bersin

One of the privileges I have in my role is the opportunity to meet some of the great world leaders in corporate learning and development. In the interest of helping our industry understand the. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management. career development chief change officer chief culture office chief performance officer chief talent officer cio clo high impact learning culture qualcomm southern california tamar elkeles

Why Employers May Not Be Hiring Veterans

45 Things

Do you know a veteran? Do you know a veteran who can't get a job? Then, this column I did for Gannett/USAToday may be a real eye-opener for you. If you're an employer, I hope it hits home for you and the next action you take is picking up the phone to find a vet to hire.

Does Your Workforce Have the Talent DNA for the Digital Future?

With the increasing adoption of automation and data-driven technologies, the workforce is changing rapidly — regardless of whether we’re prepared to face it. Keeping up with the velocity of change is vital to success, and that means building digital readiness into the DNA of your organization so your workforce is ready to face an uncertain and constantly changing future.

Employee Engagement: 15 Advantages of Working From Home

David Zinger

Employee Engagement Homework. David Zinger, founder and host of the 3000 member Employee Engagement Network , has worked from his home for over 30 years. David recently completed his first book, ZENGAGE: How to Get More Into Your Work to Get More Out of Your Work.

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Catch-up with Workday

Strategic HCM

w I’ve had a couple of interesting conversations about developments in HR technologies recently. For example, at one of the panels at Enterprise 2.0, I was asked about to what extent HR systems limit HR’s ability to rise above compliance activities.

Cultivating Curiosity

The Bamboo Project Blog

Peter Bromberg over at ALA Learning is asking about how you create a culture of curiosity , something that's been on my mind of late. He points out that curiosity is the.

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Why is it so Hard to Hire During the Recovery?

Josh Bersin

Our soon to be published TalentWatch® research for Q4 2010 shows a tremendous growth in hiring going on: in mid 2010 32% of organizations cited talent shortages as critical to growth; this month. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

10 Things That Will Keep You From Being Fired Your First Day

45 Things

I think I've got a bit of a Halloween-candy hangover (who knew you could eat too many Milky Way bars?), so I'm just going to cut to the chase today. Here are my top 10 suggestions for your first day on a new job: 1. Be 10 minutes early.

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2020 Report: The Future of HR

Paycor asked more than 500 leaders of medium and small businesses to talk about the present and future of HR. Download the guide and see what they said. Their responses will surprise you!

5 Employee Engagement Myths

David Zinger

Are You Mything Out on Employee Engagement? Employee engagement has been capturing the attention of organizations because of the potential benefits ranging from better financial results to employee well-being.

Veterans Day Blog at Hospira

Transparent Office

Usually I use this space to advocate use of social software "in the flow" of work. I write a lot about business processes, workflows, incentives, and IT integration. Today I want to talk about something completely different.

Relationships in social recruiting

Strategic HCM

'There have been some fairly consistent views about social recruiting expressed this morning at Alan Whitford and Vic Okezie’s social recruiting conference… Views which I think contrast to the way many if not most organisations looking at social recruiting are trying to do it, and to those expressed in a few different articles recently, eg this one from John Sumser. Basically, it IS all about relationships. The first presentation which reinforced this fact was given by Matthew Jeffery at Electronics Arts (pictured rather fuzzily above). Matthew emphasised the need for recruiters to move from a 1.0, post and pay approach to one based on 2.0, social media and relationships. But we had more detail provided a bit later from Jennifer Candee from SABMiller. Jennifer spends 50% of her time on ‘talent interviews’ with future talent who are top notch, usually senior level, people but for whom SABMiller don’t have a current position (sort of like an agency meeting someone of the side when they’ve not got a role). But often she’s kept up a conversation and two, three or four years later she’s placed them. Job postings are still a part of the mix but Jennifer’s not hired from them for the last four years. As a result of this, the company has saved between £1.2-£1.8m. One of the interesting things SABMiller is looking at is a CRM type tool to manage the relationships with their future talent ( Avature CRM ). I’ve posted before about the head farming (vs head hunting) approach used by Ernst & Young while I was an HR Director there. This was in 2000 and no other organisations seemed interested in this approach at the time. And I wrote about this too in my book during 2005. And when this was published, the approach still didn’t resonate that well. Moving ahead to 2010, and as shown by the two case studies above, it’s become an increasingly popular strategy. The difference of course is social media and perhaps also recruiting CRM. So I still maintain social recruiting is about relationships, not about technology, but the technology certainly does help! Online CRM from Sherweb Technorati Tags: Matthew Jeffery , Electronic Arts , Jennifer Candee , SABMiller , social , recruiting , talent , conference , November , 2010 Consulting - Research - Speaking - Training - Writing Strategy - Talent - Engagement - Change and OD Contact me to create more value for your business jon [dot] ingham [at] strategic [dash] hcm [dot] com. Events Social media Social recruitment'

Asking the Right Question: "What Do You Need to Change Your Life?"

The Bamboo Project Blog

A Facebook friend shared an excellent link today to an article in The Economist on a new study about the most effective ways to serve the homeless: Broadway tried a brave and novel approach: giving each homeless person hundreds of pounds to be spent as they wished.

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How to Activate Employee Voice to Create and Sustain a Speak Up Culture

This whitepaper details how leaders can shift into an ‘action mindset’ that allows for growth and change at every level of your organization. Speak Up cultures promote productivity, improve retention efforts, and create positive employee engagement.

Eliminating Performance Review Obstacles - Asian Art Museum Success Story


Overcoming obstacles in the performance review process is not difficult when the appropriate tools are in place to ensure a highly effective and efficient experience for all involved.

Please Take Your Snotty Nose and Go Home

45 Things

In the next several weeks, you're probably going to get sick. I know this not because I'm medically qualified to tell you so, or because I have a hot line to the Centers for Disease Control. I know this because yesterday when I was out doing errands, I heard kids coughing. They were sneezing.

The Improved and Simplified Zinger Model of Engagement

David Zinger

Changes to the model for 2011. The Zinger Model of Employee Engagement has been revised for 2011. The biggest change is a move to more simplicity with each element having just 2 words while the core of CARE is one word for each letter of CARE.

Project Social: Seeing Green

Working Girl

Although briefly distracted by the news that Google employees will be getting a 10% increase and servants to run errands and assemble their IKEA furniture for them – have you ever tried to assemble IKEA furniture?? - I''ve managed to shrug it off and focus on what really matters: Sustainability.

The Art of Selecting Candidate Pre-Hire Assessments

Speaker: Melissa Dobbins, Founder & CEO, Career.Place

At the core of successful hiring practices is the fair and accurate evaluation of skills, abilities, knowledge and other criteria for a job. One powerful method to do this is through psychometric assessments. The right assessments used in the right way provide objective evaluation of criteria that are far more accurate than interviews alone. Unfortunately, choosing the wrong assessments or using assessments in the wrong way can lead to bad choices, biases, and even discriminatory practices that violate compliance standards.


Strategic HCM

The last presentation today (just before a Bill Boorman panel) is with Colin Minto , Global Head of Resourcing at G4S. I’ve been following the progress of G4S’ new system since meeting Colin at a Connecting HR tweet-up earlier this year. And the system’s now been live for one week and one day.

Lessons in the Power of Creative Destruction

The Bamboo Project Blog

Last night I had dinner with my husband, my two daughters, my ex-husband, his wife and their 5 month old baby girl. We ate Chinese in the house my ex and I bought together 10 years ago, gathered around the dining table his new wife brought to the house when they married.

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I'm Sabotaging My Employees' Job Searches Through LinkedIn Connections

Evil HR Lady

Dear Evil HR Lady, I have several recommendations from co-workers listed on my LinkedIn profile. As I'm currently shopping my resume, I'm assuming that they are being contacted by recruiters to verify employment and dig for any issues

A First for My Website

45 Things

I've started something new today I've never before done on this blog or my website. I'm now accepting advertising. This wasn't an easy decision, and one I've avoided for years. As a journalist, I've always worried about a conflict of interest.

Recognition and Rewards Buyers Guide

Recognition and rewards are an integral part of your company’s employee experience. So, it’s critical to get a platform that fits your company culture on the first try. Check out this guide to understand what questions to ask before finding a new Recognition & Rewards platform.

What are you doing to increase employee engagement 20%?

David Zinger

Increase Employee Engagement by 20%. Last Thursday we began the 20% campaign on the employee engagement network. The goal is to increase employee engagement 20% by the year 2020. This is our 20/20 vision for work and the near future.

Project Social - The Role of HR During Good and Bad Times

Working Girl

My Project Social partner Dave Ryan and I were talking about what topic we wanted to tackle next and decided on the role of HR during good and bad times - Dave''s post can be found here over at HR Official. An old friend of mine came over for coffee on Sunday.

How to… Develop an HR 2.0 Strategy

Strategic HCM

I’ve got an article on HR 2.0 in the current edition (volume 9 number 6) of Strategic HR Review. I suggest that HR practitioners wanting to gain benefits from social media need to: Develop a vision of the future Take their first steps towards the vision Provide governance and training Sponsor HR 2.0

Quality of Planning = Quality of Execution: 7 Lessons


When a project is executed, a plan is established. Work is broken down into smaller pieces and a neat schedule is created. Team members (often referred to as “resources”, unfortunately) are assigned, milestones are created and the

Year in Review: Talent Acquisition in 2019 & the 2020 Impact

The year 2019 in talent acquisition was full of key learnings and insights that you can leverage in order to start 2020 ahead of the recruiting pack. This report walks you through core trends to continuously examine as you plan your recruiting strategy for 2020 and beyond.