March, 2009

Twitter Hating

The Bamboo Project Blog

I've tried to love Twitter. I really have. Everyone's Twittering and I keep thinking I'm missing out on something. I just can't do it , though. I understand that some people get a lot out of it, but I find it distracting and often trivial.

The Incentive Question or Why People Share Knowledge

Conversation Matters

I get asked the incentive question a lot. How do we incentivise people to share their knowledge? The question is asked because when managers look around their organizations they don’t see much knowledge sharing going on. This is a serious concern, but I think it is the wrong question.

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Talent Mobility: What it is and why organizations need it

Josh Bersin

One of the new themes of our upcoming Succession Management research is what we call “transparent talent mobility.&# It’s a new theme in talent management, and one which came to us. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Establish Productivity Standards


Because productivity has such a profound impact on profits, there must be some way of measuring performance. Setting productivity standards for a particular job is important.

COVID-19 Return to Workplace Guide: Reopening Facilities Following a Pandemic

Download the Gallagher Better WorksSM Insights COVID-19 report for information, new survey results and resources to help you recognize opportunities, minimize risk and confidently navigate the challenging road ahead.

Reality Check: Is Telecommuting Dangerous for Your Future?

Future of Work

One of the active debates going on in the world of work right now is whether flexible work (aka “telecommuting&# ) is a useful alternative to layoffs and other ways of cutting operational costs. I’m clearly a believer in flexible work - and there’s lots of evidence that flexible work programs do help reduce costs and maintain the corporate culture and capability in the face of tough times.

More Trending

The CEO's Guide to Jetting

The Bamboo Project Blog

JetBlue has put out a hilariously timely CEO's Guide to Jetting that is "an introduction to commercial air travel for CEOs only. No minions, lackeys, or 'regular' people allowed." Even the URL is

We Learn (When We Listen) When We Talk

Conversation Matters

The title is a bit of an exaggeration, but intended to make the point that contrary to common belief, our own articulation of an idea adds to our understanding of that idea. At face value that doesn’t make much sense, after all we must know what we think about an issue; how else are we able to talk about it? But the reality is that what we don’t necessarily know what we know.

Doing Less with Less

Josh Bersin

In preparation for our upcoming research conference IMPACT 2009: The Business of Talent®, I just finished a conference call with six executives from well known HR and corporate training outsourcing. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

The Cost of Turnover


Some turnover of employees is normal and expected. When it becomes excessive, it costs a business a significant amount of money. There are tangible and intangible costs associated with employee turnover. As a general rule of thumb, we believe that the cost of turning over one employee is roughly 25% of that employee''s annual wages and benefits. For an employee earning $30,000 (includes benefits), this would amount to $7,500 of "cost" associated with that employee leaving the company.

Get a Better Handle on Your Remote Workforce

During these uncertain times, more employees are working remotely than ever before. Form I-9 completion for remote employees can be particularly challenging for HR teams. Download this eBook from Equifax Workforce Solutions to help navigate offsite Form I-9 compliance.

You Know Darn Well the Future of Work Involves Telecommuting

Future of Work

Especially right now, telecommuting is one of the best ways for both companies and individuals to save money and time, and to improve productivity. It’s well documented, and I’ve been posting here for a long time about the cost savings, productivity gains, and increases in employee engagement (which translates into increased attraction and retention). And of course, I’m not alone.

Dealing With Co-Workers Who Won't Pull Their Weight at Work

45 Things

It's late. Most of the offices are dark, and the only sound if the "squeak, squeak, squeak" of the cleaning guy's cart as he slowly wheels it down a nearby hallway. At your desk, you try again to focus on the work in front of you.

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The Lie of of a Meritocracy

The Bamboo Project Blog

I wrote this quote on an index card and it's been floating around my desk for awhile. It deserves to be shared. It's from Matt Miller's The Tyranny of Dead Ideas : "The instinct to treat the poor as deserving, not of charity, but of their fate, is easy to come to when you believe in a meritocracy." A lot of my current work is related to designing training and development programs for disadvantaged youth and adults.

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Welcome to Conversation Matters

Conversation Matters

I am excited about the direction knowledge management is headed. There is a growing interest in drawing out deeper insights and more profound knowledge - what we often think of as tacit knowledge. This is the type of knowledge that can address the increasingly complex issues organizations are facing.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Talent Strategies which make you “Ready for Change”

Josh Bersin

I am in the process of preparing my keynote speech for our upcoming research conference, IMPACT 2009: The Business of Talent®, and what I plan to discuss is how enduring organizations build talent. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Going the extra mile

Working Girl

This company went the extra mile to document trouble-shooting tips for their appliance. cartoon

Want to Jump-Start the Economy? Send Everyone Home

Future of Work

Well, maybe not that easy. But also not that surprising. I just received a press release from Kate Lister and Tom Harnish of Undress4Success about a new telecommuting calculator and analysis they’ve just completed ( Undress4Success is both their website and a new book due out within a week or two). Here’s their lead: San Diego, CA (USA), March 10, 2009 —A new Telework Savings Calculator shows that U.S.

Expert Advice on How to Deal With Current Mind-Blowing Stress

45 Things

Some days I think there should be another word for stress besides "stress." I mean, does one simple word really describe what millions of people are experiencing these days? We've been complaining for years that we have too much stress at work.

How to Keep Employees Engaged and Connected in the New Normal of Remote Working

Speaker: Elena Valentine, CEO, Skill Scout

The way we conduct work has completely changed. Before the pandemic, remote working or a few work from home days were allowed for certain employees. Now, remote working is our new normal. We have had to align our business to make sure that our employees are productive and have the necessary resources to succeed. But, did we make sure that they still feel connected with the rest of their team? Join Elena Valentine, CEO of Skill Scout, to learn how to make employee engagement a top priority even when everyone is working remotely.

Social Media Baby Steps

The Bamboo Project Blog

Although I have little brain capacity to think new thoughts, it occurred to me yesterday on the drive home from a planning session with a client that I've begun to see some movement on the social media front. It seemed worth it to document this moment in time, since I usually just complain about how clueless people are. I persuaded an association client to give up their outdated static website in favor of a blog.

Potentiation: Neurology and Knowledge Management

Conversation Matters

There is a wonderful term that cognitive neurologists use, “ potentiation.” It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun!

Four Case Studies in Layoffs: What to Watch Out For

Josh Bersin

In the last 6 weeks three of my closest friends have been laid off from their positions, and each case gives an example of how difficult it is to manage such programs effectively. Our research. Bersin & Associates, Leading Research and Advisory Services in Enterprise Learning and Talent Management.

Blogging and Your Career

Evil HR Lady

I have heard many stories about job applicants who are rejected because of drunken photos of themselves that they have posted on the Internet. Don't worry. I have no plans to start posting pictures of my wild parties. However, I started a blog recently. I know that it is common for prospective employers to search the Internet to dig up dirt on job applicants, so I am wary of putting too much personal information, good or bad, on my blog.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

The March issue of Future of Work Agenda is Now Available Online

Future of Work

We’ve just posted the online version of Future of Work Agenda for the month of March. We will be emailing the newsletter to all subscribers later today (it’s free - you can register online here ), and posting it here on the blog as well.

Five Steps for Survival When You've Been Verbally Reprimanded

45 Things

Everyone knows that when a boss starts "paper-trailing" you -- giving you written reprimands that go into your personnel file -- you're in deep doo-doo.

Blog Interference

The Bamboo Project Blog

Despite the fact that I regard blogging as necessary to both my professional development as well as my ongoing personal branding , it's clear that in the past few months, I've fallen down on the job. I've actually gone over a week without posting on several occasions, which is just not my style. Here's some of what seems to be getting in the way: Work and lots of it. I am just swamped with projects right now, many of which have not lent themselves to blogging.

Five Actions Organizations Can Take to Increase Knowledge Sharing

Conversation Matters

There are five actions that organizations can take to increase knowledge sharing. Each approaches knowledge sharing from a very different direction and in that sense each adds something unique to the mix. They are not just five different ways to do the same thing; on the other hand, there are many different ways to do each of the five actions. Help people build relationships with each other. Build knowledge sharing processes into the workflow. Design physical space that encourages conversation.

100% Remote Onboarding: Group Demonstration

Speaker: David Secunda, CEO, WorkBright

Join WorkBright on Thursday, June 24th to get a first hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.