HR’s Role in Helping Organizations Accept Feedback
APRIL 11, 2017
Feedback is about performance. The reason people give feedback is to either ask someone to improve their performance or to tell them “keep doing what you’re doing”. The better the quality of input; the better the resulting performance. However, the third (and most important) constituent is employees. Organizational performance is driven by employees. HR plays a key role in obtaining employee feedback and communicating it to senior management.