article thumbnail

7 of the best knowledge management system examples for your org

Jostle

Learn how to improve knowledge sharing, enhance decision-making, and foster collaboration for success.

article thumbnail

How to capture institutional knowledge

Insperity

For example, think about your own job tasks: What do you know that only a few coworkers or subordinates might grasp? We see institutional knowledge as a good thing (until it’s not). Dedicated employees managing heavy workloads with great independence – if you don’t see much of a problem, you’re not alone.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ten Big Ideas of Knowledge Management

Conversation Matters

For example, the United Nations meeting hall is designed in concentric circles to provide a visual representation of what the UN stands for – unity among nations. Conversation is not so necessary if the knowledge you are seeking is about a technical problem, for example, “What software do your use for tracking donors?”

article thumbnail

Knowledge Management That Makes a Difference

Conversation Matters

The KM Deep Dive – Learning How To Do KM in Two Days . I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. Knowledge is created and shared in conversation. Circles connect.

article thumbnail

The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. A recent example of convening is a meeting I facilitated for NASA. Zhenshen, China.

article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

article thumbnail

How to create a trusting relationship within a team

Hppy

Trust is also important for sharing knowledge. A study published in the Journal of Knowledge Management showed that trust is a key element in knowledge acquisition. Simply put, if team members trust each other, they are more willing to share knowledge and communicate more openly. Give me an example.

How To 180