article thumbnail

Ten Big Ideas of Knowledge Management

Conversation Matters

For example, the United Nations meeting hall is designed in concentric circles to provide a visual representation of what the UN stands for – unity among nations. Conversation is not so necessary if the knowledge you are seeking is about a technical problem, for example, “What software do your use for tracking donors?”

article thumbnail

Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. The meeting was designed around seven “Big Ideas” that URC has incorporated into its spread strategy for knowledge management.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. A recent example of convening is a meeting I facilitated for NASA. Zhenshen, China.

article thumbnail

Improving the Employee Experience with Better Technology

Cornerstone On Demand

Enter: knowledge management technology—organizational systems that enable companies to share different types of resources, such as learning content , both internally and externally. Ultimately, this is not only good for employee experience, but for the bottom line as well.

article thumbnail

How to capture institutional knowledge

Insperity

However, when a well-tenured person does retire or resign, a substantial reserve of company-specific insights may be lost. That is, unless you have a system for regularly capturing institutional knowledge. For example, think about your own job tasks: What do you know that only a few coworkers or subordinates might grasp?

article thumbnail

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

article thumbnail

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.