Putting Service Reliability and Assurance First for our Global HR & Payroll Clients

NGA Human Resources

NGA HR's New Lean Visual Management System Ensures Optimal Customer Support As customers, we've all experienced the frustration of products not performing as they should. If you're trying to run a company or an HR department, finding your systems aren't working properly is not merely irritating, but can present a real danger to business performance and company reputation. So, what is LVMS, and how exactly does it help your HR process performance?

Wellbeing Initiatives and ROI

New to HR

With the rise of Big Data and metric analytics, HR can now provide company leaders. The post Wellbeing Initiatives and ROI appeared first on Human Resources Global. HR Health, Wellness & Safety Analytics HR HR Metrics HR Tech roi Wellbeing

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HCM World 2018 Recap, Part 2: Tools and Strategies for the Future of HR

Oracle HCM - Modern HR in the Cloud

With customers, partners, and HR luminaries coming from all over the globe to congregate and strategize, it's no wonder that last week's HCM World conference was such an enlightening event. During an enlightening section on how only 6% of employers provide an "amazing" employee experience, he reminded the crowd of HR professionals of an important paradigm shift. "This is an incredible opportunity for HR professionals," he told the attentive audience.

Moving HR work so that it does not move back

HR Times

Just as it can be a challenge to finally nudge that profligate offspring out of the house with confidence that he or she will not reappear when things get tough, HR work moved to a service center can also exhibit the tendency to gravitate back to the originating team. HR Shared Services. Many of our global clients share concerns about this dilemma, sometimes complaining indirectly about the perceived inadequacies of the service center staff.

From Hindrance to Hero: How HR Can Reclaim Its Rightful Role

Oracle HCM - Modern HR in the Cloud

But at many companies, HR hasn’t been invited to the party that is figuring out how to prosper in this new environment, its role often diminished to that of a pesky interloper clucking about rules and procedures. One reason for this is that historically, business leaders change their views on HR based on the state of the labor market. When the economy is down and the labor market slack, they see HR as a nuisance. Clearly, HR needs to do some things differently.

Turn Quality of Hire into insights for a competitive advantage

Bersin

According to Forbes, the most valuable metrics for staying ahead of the labor market competition provide an understanding of the sources and drivers of employee retention, future leaders, and highly successful employees over time 1.Each of these metrics measure Quality of Hire. The issue: Why HR should measure QoH. What is needed is a systematic approach using integrated TA and HR/talent data to identify patterns to guide decision-making.

HR Analytics – The “GPS” of True HR Transformation

Visier

Since the mid-1990s, the phrase, “HR transformation,” has been a part of HR’s common vernacular. In fact, it is so often-used some regard it as almost a form of HR “smart talk” – something that many talk about, but few really understand how to do. Given the frequency of use of both, it is critical to understand what HR transformation really is and the role workforce analytics plays in effective HR transformation. What is HR Transformation?

Prepare Your Questions For #HRTechWorld and #HRTechConf

In Full Bloom HR

It’s HR technology conference season, and we’d better get our act together if we’re going to get the maximum value from our time spent at these conferences. That’s why I published the original take of this post on 9-12-2011 , just in time for the 2011 HR Technology Conference, and I’ve been doing almost annual updates ever since. Just this solo consultant who’s been trying to save the world from crappy HRM and HR software for more years than most of you have been alive.

Secure the Right HR Business Partner Manager for the Future

Visier

This week, I do the same for the strategic and data-driven HR Business Partner Manager ( template available here ). Many organizations have done HR transformation work and evolved their administrative HR staff into strategic business partners.

Data 345

Retaining Top Talent Through Positive Employee Experiences

Oracle HCM - Modern HR in the Cloud

In response to these needs, Oracle HCM Cloud Global HR includes Work Life Solutions , a module that increases employee engagement by aligning individual employee goals with the employer’s by focusing on three different features: My Brand, My Wellness, and My Volunteering, with each enhancing an aspect of an employee’s life. Finally, My Brand provides organizations a clearer picture into reputation metrics and workforce roles. Employee Wellness.

10 HR Leaders Anyone in Talent Management Should Follow on LinkedIn

Eightfold

It follows, then, that the roles and responsibilities of senior HR leaders are incredibly important. . Indeed, an apt description of the senior HR role comes from Christine Hayward , executive director at global executive search organization IIC Partners.

CHRO 81

What is performance management?

Digital HR Tech

When done well, performance management is an essential tool that helps employees to realize their full potential, while helping management and HR to get the most out of the workforce. This company, Xylon, is a mid-sized consultancy firm and has long been a well-respected name within their industry. New HR approach. Traditionally well-defined internal roles changed based on the new skills required to be a successful consultant. Consolidate the global HR approach.

HRO Today STA Update: Collaboration for HR

HRO Today

Sensitivity, confidentiality, and insight are all required of great HR leadership. However, the nature of most HR issues requires the utmost discretion. In perhaps no other role does the phrase “lonely at the top” describe the daily life as well as it does for the CHRO. However, where do HR leaders go for advice, support, or best practices? The post HRO Today STA Update: Collaboration for HR appeared first on HRO Today.

CHRO 40

Performance Review – What Questions to Ask?

Possible Works

Instead of asking employees how they rate themselves for that year, managers are encouraged to discuss with employees what tasks they did and did not do well that year. They play a vital role in focusing on short term objectives and paving way for long term business goals as well as the employee’s career development. What do you think I did well this year/quarter? The questions asked during a performance review can decide how the next year/quarter is going to pan out.

HR Carnival: Feeding vs Obsolescence ~ HR to HR 2.0 and Human.

Strategic HCM

23 HR Most Influential UK Thinker 2011. 1 global online influencer in talent management. #6 The HR Capitalist. 5 Things Every HR Pro Can Learn From Riley Cooper and the Eagles. Listed in SHRM Indias Top 20 Indian #HR Influencers Active on #SocialMedia. The New (Social) HR. McArthurs Rant - Human Resources, Organisations and HR 2.0. Gamification - thats the name of the game HR. HR Carnival: Feeding vs Obsolescence. HR role.

Performance Review – What Questions to Ask?

Possible Works

Instead of asking employees how they rate themselves for that year, managers are encouraged to discuss with employees what tasks they did and did not do well that year. They play a vital role in focusing on short term objectives and paving way for long term business goals as well as the employee’s career development. What do you think I did well this year/quarter? The questions asked during a performance review can decide how the next year/quarter is going to pan out.

The Head of Talent Role: Challenges and Opportunities for Talent.

Strategic HCM

23 HR Most Influential UK Thinker 2011. 1 global online influencer in talent management. #6 The HR Capitalist. 5 Things Every HR Pro Can Learn From Riley Cooper and the Eagles. Listed in SHRM Indias Top 20 Indian #HR Influencers Active on #SocialMedia. The New (Social) HR. McArthurs Rant - Human Resources, Organisations and HR 2.0. Gamification - thats the name of the game HR. Labels: HR role , Talent management. HR role.

The candidate as customer

HR Times

Gone are the days when HR could simply announce open positions and expect to get plenty of interested candidates. To win out in this new marketplace, HR and talent acquisition professionals should move firmly beyond traditionally reactive, localized approaches to hiring and set up an experience that engages job candidates throughout the hiring cycle. A mishandled recruiting effort could well mean one less customer for your business. The new dynamics of talent acquisition.

The candidate as customer

HR Times

Gone are the days when HR could simply announce open positions and expect to get plenty of interested candidates. To win out in this new marketplace, HR and talent acquisition professionals should move firmly beyond traditionally reactive, localized approaches to hiring and set up an experience that engages job candidates throughout the hiring cycle. A mishandled recruiting effort could well mean one less customer for your business. The new dynamics of talent acquisition.

The Key to Strategic HR: You Must Be a Strong, Capable Business Partner

TLNT: The Business of HR

Editor’s Note: This is the both of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute. In the summer of 2014, Ram Charan published an article in the Harvard Business Review titled It’s Time to Split HR. However, I very much concurred with Ram on his basic premise — more HR leaders need to be better business partners.

CHRO 87

What gets measured gets done…unless you’re HR?

Bersin

There’s no disputing the prevalence and importance of measuring customer satisfaction and the widespread use of metrics in just about every facet of business as a tool to evaluate and improve performance. So, if workers are HR’s customers, with the power to make or break business success, how well are you tracking and measuring their experience and satisfaction? The future of HR. For HR to step into the future, all of this needs to change.

Digital Adoption Solutions – what you need to know ahead of time…

LACE Partners

In a business context, this might mean new ways of working have been adopted as a result of a new HR operating model – HR team A is now responsible for X and are actively doing X every day. Or a new HR technology is embedded into the everyday workings of a business – business A is now using technology X to complete their time sheets and expenses. Be really clear on what you want to achieve and agree a set of metrics to track impact.

Capabilities and containers

HR Times

Both should be developed for Business HR impact. Because of this reality, many business leaders have increasingly turned to HR to design programs that attract, develop, engage, and retain the very best talent and deploy solutions that support a culture of innovation. HR Transformation.

A new operating model for talent acquisition

HR Times

In our previous post , we looked at some of the ways HR can learn from leading practices for customer experience to improve talent acquisition. That means linking recruitment more closely to overall corporate strategy as well as promoting a smoother ride for candidates through the process. Many big companies have embraced shared services for HR, yet when it comes to recruiting, local hiring managers tend to work largely alone with the help of local recruiters or HR professionals.

A new operating model for talent acquisition

HR Times

In our previous post , we looked at some of the ways HR can learn from leading practices for customer experience to improve talent acquisition. That means linking recruitment more closely to overall corporate strategy as well as promoting a smoother ride for candidates through the process. Many big companies have embraced shared services for HR, yet when it comes to recruiting, local hiring managers tend to work largely alone with the help of local recruiters or HR professionals.

6 Steps to Develop a Successful Soft Skills Strategy

Oracle HCM - Modern HR in the Cloud

Global HR consulting firm DDI provides a different perspective. Determine the right development team : HR and Talent Management cannot tackle this project alone. How well do they manage their time and follow up? Consider cohort development as well. Data point you can include are relevant business metrics, feedback from program participants, shifts in 360 scores, data from spot employee surveys, turnover, and so on. Develop Your HR Soft Skills Strategy.

A true HR strategy is about more than HR

HR Times

Elevating HR’s role to drive a sustainable business future. Despite HR’s evolution over the past 20 years, HR is not consistently creating sustainable business value for organizations. Only 20 percent of business executives believe HR is adequately planning for their companies’ future talent needs 1. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. What does HR strategy really mean?

Capabilities and containers

HR Times

Both should be developed for Business HR impact. Because of this reality, many business leaders have increasingly turned to HR to design programs that attract, develop, engage, and retain the very best talent and deploy solutions that support a culture of innovation. Historically, Business HR resources, commonly known as HR business partners, are expected to provide strategic consulting and coaching needed to guide the business in managing their workforce.

How to Develop a Remote Soft Skills Strategy

Oracle HCM - Modern HR in the Cloud

Global HR consulting firm DDI provides a different perspective. Determine the right development team: HR and Talent Management cannot tackle this project alone. How well do they manage their time and follow up? Consider cohort development as well, where you create groups of peers who coach and give ongoing feedback to each other following meetings, team discussions, or agile scrum sessions.

Global Legal Firm Embraces Diversity – and Drives Efficiency – with HCM Cloud Platform

Oracle HCM - Modern HR in the Cloud

Not surprisingly, the scattered data sources made it hard to extract and compile critical information about the overall global workforce. I learned about these challenges from one of the firm’s key executives in charge of transforming the company’s HR platform and bringing every office onto a single, cloud-based platform. About 18 months later, the single global platform was a reality. By Steve Finlayson, Associate Partner, Oracle HCM Cloud Leader, IBM.

Data 50

6 Best Steps to Prepare Employee Development Plan

CuteHR

Management or an HR Department of any organisation should take the new recruits through a rigorous process of growth, training and development. For this reason and many others, the personnel of the HR Department are popularly called learning and development professionals too.

Do you know how to drive HR-tech adoption?

HRExecutive

There is little question that employers around the world will continue to invest in HR-related technology in the coming years. The global HR-management market, for instance, is anticipated to reach $30 billion by 2025, with a compound annual growth rate of 11% over that time, according to a new report by Grand View Research Inc. That predicted spending spree on the horizon begs the question: Will HR-technology adoption rates meet expectations?

Lean. Strategic Planning. Design Thinking. Agile. What does it all mean in becoming Exponential HR?

Bersin

It is an exciting time to be part of HR. Right before our eyes, HR is transforming into ways of working never seen before. The 1990s are well behind us and it’s fair to say that at most enterprises HR now has a strategic role in leading the business. This is a blessing, a challenge, and the biggest opportunity to create value that HR has ever experienced. Using the business outcomes and HR customer segments, where should HR play to win for the business?

CHRO 30

Industry Influencers Bring “New Perspectives” to Connections 2018

Ultimate Software

This year, in addition to dozens of workshops, breakout sessions, a full lineup of inspiring keynote speakers, and an intimate live music performance, we’ve partnered with a variety of world-class HR influencers and bloggers to share the latest research and trends with you. Kate is an energetic and enthusiastic HR professional, employment/labor law attorney, and technology aficionado. Chief Content Officer, Allegis Global Solutions.

13 HR Conferences to check out in Q1 2020

Spoke

We wanted to run through 10 great HR conferences in Q1 of next year that you’ll want to put on the calendar (and start convincing your boss to allocate $$$ to): HCI 2020 People Analytics & Workforce Planning Conference. HR West 2020. Manchester HR Summit.

Chosen Time

True Faith HR

It was with great interest that I read about Ben Eubanks’ “ Introducing the HR Education Series ,” at UpstartHR.com. As someone who has taught HR for 14 years, and who has been intimately involved with SHRM College Relations at the local, state, regional and national level, the subject is near and dear to my heart. Working in small, liberal arts college, I am the sole proprietor of our HR program. Its success or failure is dependent on how well I carry out my job.

Automated assessments

Bersin

2019 Global Deloitte Human Capital Trends. Candidates who have been through an automated skill-based assessment early in the process are far more likely to perform well in the interview process, thus resulting in faster screening times, a reduced number of interviews, and increased credibility of the Talent Acquisition function 1. Bill’s primary focus has been on complex global HR transformation projects with extensive experience focused on talent acquisition.

HR Certification Guide: Untangling the Web

Workology

The HR certification landscape is now complex, political and often times confusing for practitioners. I can’t imagine what newbies feel like as they begin researching HR certification programs and testing. Politics aside (I consider myself Switzerland here), the addition of yet another certification has left me wondering how many HR and human resource certifications are there exactly? Untangling the HR Certification Web: 40+ HR Certification Designations.

A true HR strategy is about more than HR

Bersin

Elevating HR’s role to drive a sustainable business future. Despite HR’s evolution over the past 20 years, HR is not consistently creating sustainable business value for organizations. Only 20 percent of business executives believe HR is adequately planning for their companies’ future talent needs 1. And, only 22 percent feel confident that their organization is adapting well to employees’ needs. What does HR strategy really mean?

Don't blame the Ulrich model

Strategic HCM

I’m looking forward to chairing Symposium Event’s Successful HR Business Partnering Summit on 5th November. Well, maybe not quite these words… but examples of businesses that have identified and developed business partnering approaches which make sense for them – their sector and organisational context, business strategy, capability of existing HR staff and line managers etc. also see details on Symposium’s Leveraging HR Technology Forum ) Capability.