How to Connect your Engagement Survey Results to Business Outcomes
NOVEMBER 30, 2015
There is still a huge gap between engagement data (even if it’s been effectively collected) and data about actual workforce outcomes, such as retention of key talent. What should an organization do if it has great engagement scores, but still suffers from high turnover in key roles? What if high engagement at your organization is the result of high bonus payouts? Does high engagement lead to improved customer satisfaction?