Transform your culture: Lessons from a cooperative, First Credit Union for #CeridianCXDay
SEPTEMBER 30, 2016
By: Angie Poulsen, Human Resource Manager at First Credit Union & Insurance. From employee engagement and productivity to retention and recruitment, corporate culture influences many different aspects of a business. Recognizing the difference is critical because, as Roberston explained, this type of conversational approach to coaching “empowers the employee to act while their manager supports them.