Transform your culture: Lessons from a cooperative, First Credit Union for #CeridianCXDay
SEPTEMBER 30, 2016
By: Angie Poulsen, Human Resource Manager at First Credit Union & Insurance. Recognizing the difference is critical because, as Roberston explained, this type of conversational approach to coaching “empowers the employee to act while their manager supports them. I am proud to be attending Royal Roads in the coming year to obtain the same coaching certification as my mentor Sandra! A strong company culture simply isn’t possible without an engaged workforce.