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Top 10 Knowledge Management Software in 2023

Recruiters Lineup

Knowledge Management (KM) is an essential aspect of any organization that wants to streamline its operations and stay ahead of the competition. KM software is designed to help organizations capture, store, organize, and distribute information and knowledge effectively. 10 Best Knowledge Management Tools for 2023 1.

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Ten Big Ideas of Knowledge Management

Conversation Matters

So we start meetings with “small talk,” that is, getting to know more about one another, not just the weather, but what is important in their work right now, or what they have done recently that they are most proud of. Circles Connect (applicable when the virus is over and we are again able to meet in person). Circles represent unity.

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Knowledge Management That Makes a Difference

Conversation Matters

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. We started with a dinner the night before where participants had a chance to meet informally. We learn when we talk.

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The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas.

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Zendesk

HR Lineup

Zendesk is a leading customer service and support platform that offers a comprehensive suite of tools and features designed to enhance knowledge management for businesses of all sizes. One of the standout features of Zendesk’s knowledge management software is its user-friendly content creation and editing tools.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Quip

HR Lineup

Quip is a powerful knowledge management software platform designed to facilitate collaboration, document management, and team productivity. Developed by Salesforce, Quip offers an intuitive and integrated approach to knowledge management, making it an indispensable tool for modern businesses and organizations.