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Top 15 Knowledge Management Software in 2023

HR Lineup

Knowledge management is a critical component of modern business operations. To achieve this, companies often rely on knowledge management software to streamline the process. In this article, we’ll explore the top knowledge management software solutions for 2023.

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How Knowledge Base Makes Your HR Work Smartly And Effectively

Hppy

“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. Also read: Technology Is Changing Human Resource Management – But Where Will It Go? Invest in a knowledge base system. Well, it is the employee data that they have.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Whether it’s resolving technical issues, answering queries, or providing guidance, a well-functioning helpdesk support department ensures smooth operations and customer satisfaction. By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime.

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6 Good Reasons to Have a Personal Knowledge Base

HR Daily Advisor

Does your company maintain a knowledge base? A knowledge base is essentially a virtual warehouse with important info, lessons, training tips, and all of that personnel data that HR has amassed. And simply to manage it all in the best-possible manner, it is necessary for a CIO to have a knowledge base.

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Helpjuice

HR Lineup

Helpjuice is a cutting-edge knowledge management software solution designed to empower organizations to efficiently capture, organize, and share their internal knowledge and information. One of the standout features of Helpjuice is its intuitive knowledge base creation and management system.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 4) Improve Knowledge Sharing.

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10 Customer Onboarding Process Tips To Boost Productivity in 2023

Xoxoday

The SDR shows them the product, highlights how it solves their pain point, and then passes them over to the sales team, which later converts the lead into a customer.   Customer onboarding, after a successful sale, ensures your customer knows how to use the product effectively enough to derive maximum value.