The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The types of issues that require leveraging the collective knowledge.

Potentiation: Neurology and Knowledge Management

Conversation Matters

It’s a term that those of us that are involved in knowledge and learning could make great use of – no need for neurologist to have all the fun! An example of a path that is very weak is that uncomfortable experience of meeting someone and ten minutes later not being able to remember her name.

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.

How to Hold a Retreat or Meeting Where New Thinking Emerges

Conversation Matters

I attended a meeting a number of years ago that has remained in my mind as the ideal meeting where new thinking can emerge. I want to describe that meeting and then tease out the design characteristics that led to such memorable results.

Guidelines for Leveraging Collective Knowledge and Insight

Conversation Matters

Knowledge workers in any organization have a wealth of insights that are available to their organization to address the difficult issues the organization is facing. Drawing out those insights requires bringing knowledge workers together in meetings that are expressly designed to take advantage of collective knowledge. Knowledge workers attending a meeting or conference need to get connected to each other before they try to construct new ideas together ( Peter Block ).

The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. A system for learning reflectively – sets, which are small groups that meet regularly over several months.

Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledge productivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions.

We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The answer lies in, 1) how our brains store knowledge, 2) how we create knowledge, and 3) the values and relationships that are interlinked with tacit knowledge. . How Our Brains Store Knowledge. What we think of as tacit knowledge is really the human ability to draw on our past experiences to respond to new problems or questions.

Give Your New Managers the Tools to Succeed

HR Bartender

Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge.

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How to Learn From Experience

Conversation Matters

Learning from experience requires setting aside time to learn, but equally important, it requires being in conversation with peers with whom learners can reflect on their own experience and contrast that with the experience of others. Think of it as gestation time.

Informal vs. Formal Learning: Creating a Blend!

Gyrus

Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Let’s look at below tips through, which you can incorporate informal learning in to your formal learning and development programs: Provide a knowledge management tool/platform for employees to share their learning after they attend a formal training/learning program.

Top 10 HR Best Practices to build Better Workplaces in 2020

CuteHR

When you’re able to gather these two ideas and achieve best practices and best fit, you’re practising what’s called strategic human resource management. They create the foundation and directions for managing the company’s employees and should coordinate with the executive business plan.

The Best Features of a High-Performance Engagement and Retention Strategy

CakeHR

At the same time, businesses of all kinds have started to struggle with employee engagement. The good news is that the CakeHR performance management module makes collecting most of this data fairly easy.

The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

Last week, I attended RingCentral’s analyst summit which provided an opportunity to interact with various company executives, customers, and partners.

3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more.

Cisco / Broadsoft Connections 2018 Takeaways

Aberdeen HCM Essentials

Earlier this week, I attended Connections 2018, Broadsoft’s annual user event. By enabling companies to scale up at times of increased demand and scale down at times of low demand, a cloud-based communications infrastructure enables firms to more strategically manage its financial resources.

The benefits of a ticketing system for HR teams

Spoke

Design and manage your company’s benefits. And on top of that, manage the challenges—things like complying with various state and overseas regulations—created by ever-more distributed teams and the evolving makeup of the modern workforce. These are just a few of the business-critical initiatives HR teams are responsible for, but few HR teams have the time they need to truly focus on these tasks. HR receives a ton of knowledge and service requests.

HR Tech Weekly: Episode #243: Stacey Harris and John Sumser

HR Examiner

Google Cloud launches AI-driven management platform to tame network complexity Link ». Microsoft Ignite 2019: Meet Project Cortex, Office 365 knowledge-management service Link ». So I’ll be spending some time with that too. As usual, I had a great time.

Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. 10 percent to depend on the leader’s hands-on, real-time coaching. . The optimum is in the upper right corner, labeled “self-managing.”

Evaluation in Healthcare Improvement

Conversation Matters

In this blog I provide an answer that I think is applicable to both healthcare improvement and knowledge management. The variety of data needed to pull off this difficult task are most available in variants of the face to face meeting.”

Conversational Patterns That Support Telling Truth to Power

Conversation Matters

The Defense Intelligence Agency’s (DIA) Knowledge Lab faced the challenge of how to move accurate intelligence up the chain of command. Zeke Wolfberg, the Director of the Knowledge Lab and I, as the knowledge management consultant to the Knowledge Lab, recently published an article about how we addressed that problem at DIA. The article appeared in Reflections, the SOL Journal on Knowledge, Learning and Change (Vol.

HR TechStack – Learning Management System

WhoKnows

Learning Management System (LMS) Software Definition. Learning management systems (LMSs) are software platforms for instructors to manage and organize educational courses online and provide students a single location for all course material.

The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Rather, the problem is that most course-managementsystems were developed at a time when the Internet was seen primarilyas a mechanism for information delivery. Blogger students do surprise you (teacher) at times. The Bamboo Project Blog « A Seriously Creative Ad!

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