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The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Since the term “knowledge management” came into popular usage, there have been three significant changes in how organizations have thought about their knowledge.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

For example, some companies may mandate meeting attendance with cameras on for remote workers or may require that employees come into the workplace on certain days. In our company, client meetings can always interrupt normal internal meetings.) Others may have more relaxed policies. (In The innovations are astounding.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.

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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. I ask her when my next meeting is, how long it will take me to drive somewhere, to play the “HR Happy Hour Show” and lots more. The underlying systems, workflows, business rules, etc.

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Potentiation: Neurology and Knowledge Management

Conversation Matters

Of course, it’s all a good deal more complex since that lone neuron is also exciting lots of other neurons and even turning some off – but for the purpose of thinking about how it impacts knowledge, lets stay simple. Each time the pathway is excited it becomes more potentiated, that is, more accessible the next time.

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The Hybrid Workplace: What it is, why it matters, and how to implement it in your workplace

ThoughtFarmer

The early days of the COVID-19 pandemic were a strange and chaotic time for workplaces around the world. . It could be the same employees mandated to be onsite, or it could include a staggering of different people present on different days or times. What do employees want? Communicate your plan.