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Workers are looking – and leaving – for career development

HR Morning

Institutional knowledge/Knowledge management. Whenever employees leave, organizations lose hard-to-replace knowledge about what has been successful and unsuccessful in moving strategy forward. Unfortunately, relatively few organizations have developed formal programs to proactively prepare for such losses of knowledge.

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15 Best LMS Apps for Training New Hires

PSB

Companies can also expand their employees’ knowledge with engaging courses and interactive content related to their roles. Some businesses may offer incentives to employees for participating in furthering their knowledge. Most LMS have reporting tools to easily determine where the employees are holding. Track Training Progress.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing.