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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

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The Takeaways from RingCentral Analyst Summit

Aberdeen HCM Essentials

Last week, I attended RingCentral’s analyst summit which provided an opportunity to interact with various company executives, customers, and partners. These are: Effortless: refers to requiring minimal to no effort by employees and customers to communicate and collaborate.

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Cisco / Broadsoft Connections 2018 Takeaways

Aberdeen HCM Essentials

Earlier this week, I attended Connections 2018, Broadsoft’s annual user event. By enabling companies to scale up at times of increased demand and scale down at times of low demand, a cloud-based communications infrastructure enables firms to more strategically manage its financial resources.

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With Globoforce on Social Recognition

Strategic HCM

I’ve just been attending an event with Globoforce and the Conference Board on social recognition. Using executive and research insights, supported by a series of ‘myth busters’, Mosley and Irvine provide a clear and compelling case for a more strategic approach – the time for Strategic Recognition is here.” Jon Ingham.

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Evaluation in Healthcare Improvement

Conversation Matters

The topic of the seminar I will be attending with leaders from USAID, World Health Organization , ISQua, NIHR , IHI , and Centers for Disease Control (CDC) is ‘ How do we learn about improving healthcare, so that we can make our improvement efforts more rigorous, attributable, generalizable and replicable ?” The third step is critical.

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How can you boost employee productivity at the workplace? 

Hppy

Earlier, there were biometrics or timestamps to maintain employee attendance records, but that’s no longer an option considering WFH. To price and schedule work competitively, one must assess how much time your team spends on non-billable time. Average handle time (AHT). 1 Monitoring Attendance.

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Guidelines for Leveraging Collective Knowledge and Insight

Conversation Matters

Knowledge workers attending a meeting or conference need to get connected to each other before they try to construct new ideas together ( Peter Block ). what knowledge others have. When a group has come together many times, the period of connecting can be brief, but not neglected altogether. Connection before content.