Knowledge management: Managing multigenerational needs

Bersin with Deloitte

This challenges organizations, as they must facilitate knowledge transfer within a multigenerational workforce to stay competitive. Those diversities are reflected by generational characteristics that have an impact on how employees interact and exchange knowledge.

Technology’s impact on knowledge management

Bersin with Deloitte

The best talent may no longer be where companies exist meaning that managing a more broadly dispersed workforce will be a competitive differentiator. Namely, better knowledge management and clever implementation of digital workplace tools can make businesses smarter than ever.

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Get Smart About Knowledge Management

ATD Human Capital

Knowledge. And effective knowledge management and sharing can be the key to enhancing employee performance and fostering innovation. Talent professionals have a major role in enabling access to critical knowledge and expertise in real time, wherever and whenever work gets done.

What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy?

Knowledge Management That Makes a Difference

Conversation Matters

Through this reflection I've discovered that what I love doing is creating the design that make knowledge creation and sharing possible! University Research Corporation (URC) had a contract with USAID to support Health Care Improvement (HCI) and to spread that knowledge worldwide.

Why Knowledge Management Matters

Saba

You may have heard of knowledge management, but do you know why it’s important to business success, and what strategies you can use to help put it to work at your company?

Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason.

The Three Eras of Knowledge Management

Conversation Matters

In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One , Part Two , and Part Three. It is the "means," but what is being managed are ideas.

What Is Knowledge Management, and Why Is It Important?

Spoke

We live in a knowledge economy , making knowledge one of the modern company’s most important assets. Consider these statistics: It’s estimated that poor knowledge-sharing practices cost Fortune 500 companies $31.5 Examples of knowledge management in organizations.

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID.

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.

Knowledge Management Software: 7 Things You Need to Know

Spoke

When we work, we’re often unaware of the vast amounts of knowledge, insight, and understanding that inform our jobs and the tasks we are completing. But how does knowledge management software work, and which one is right for your organization? What is ITIL knowledge management?

The Three Eras of Knowledge Management - Summary

Conversation Matters

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. Knowledge management began in the mid 1990’s. Leveraging Explicit Knowledge. Leveraging Experiential Knowledge.

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge? I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID.

Knowledge Management 2.0.: Using AI to Knock Down Silos and Unlock Productivity

Spoke

Half of our modern economy is built on knowledge workers and knowledge-based work. But “knowledge management” as a concept carries a lot of baggage. Breaking down knowledge silos. Sales teams learn new strategies for overcoming objections.

Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. Providing all the knowledge available on the issue.

A Knowledge Management Conference that Actually Used KM Principles

Conversation Matters

Like many organizations, the US Army holds a Knowledge Management Conference each year. This year, the 6th annual conference, was run by a very savvy group of folks at Strategic Knowledge Solutions (SKS).

Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.

Knowledge Management: Where We've Been and Where We're Going - Part Two

Conversation Matters

In this series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.

Where Knowledge Management Has Been and Where It Is Going- Part One

Conversation Matters

KM has changed in many ways since its beginning some fifteen years ago, with new tools and new strategies. These are not trivial issues because how we conceptualize knowledge greatly impacts the way we design our KM systems and strategies. Knowledge Management Precursors.

KM Metaphors that Could Expand Our Practice

Conversation Matters

If you use that strategy , he will wipe you out. Re-reading the literature on metaphor led me to think about the metaphors we use for knowledge management. KM professionals primarily use the metaphor knowledge is an object.

Purpose-Driven Stories move beyond Quotas and KPIs

Babette Ten Haken - Professional Development

Telling purpose-driven stories engages strategic partners and clients. Because these stories do not sound like the quota- and KPI-driven stories they hear from other professionals. Even when these professionals are their own internal colleagues.

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Data impacting the workplace: Optimizing the learning process

Bersin with Deloitte

Eyal Cahana is a senior manager with Deloitte Consulting LLP’s Knowledge Management practice in Israel, specializing in planning and executing organizational knowledge management strategies and tools. Posted by Eyal Cahana on December 19, 2018.

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A Surefire Way to Build Widespread Collaboration Across Your Organization

Conversation Matters

Organizations have discovered the power of collaboration to increase knowledge sharing, speed up problem solving, create new knowledge, and spur innovation. These self-directed meetings, called CoachingOurselves®, are guided by modules developed by leading management thinkers.

Overcoming the knowledge overflow: KM and learning

Bersin with Deloitte

This is the era of knowledge. In today’s world, while knowledge doubles itself approximately every 12 hours, knowledge half-life is rapidly getting shorter and shorter. Organizational Risks & Challenges Due to Rapid Changes in Knowledge.

Knowledge Transfer: When to Use What Method

Conversation Matters

Transferring knowledge from one part of the organization to another is at the heart of knowledge management. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge.

Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

Every organization has the problem of how to save the knowledge it has created, but after the cancelation of the Constellation program (CxP), NASA has that problem in spades. NASA learned its lesson about losing knowledge early in 1990.

What Research Says About Transferring Explicit Knowledge: To Share or Not to Share*

Conversation Matters

I regularly review the new research on knowledge sharing and knowledge transfer because, although all of us have an opinion about what encourages or impedes workers sharing their knowledge, I recognize that my own and others' opinions are rarely based on research.

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The Hallways of Learning

Conversation Matters

This was a group of about 20 researchers and, as the name implies, they studied workplace issues, including, environment, safety, labor, and management. Question 2 - there was a tremendous increase in knowledge of what others were working on.

The Best Features of a High-Performance Engagement and Retention Strategy

CakeHR

Here’s a top-to-bottom look at the best features of a high-performance employee engagement and retention strategy that every business should consider putting into action right away.

A Model Lessons Learned System – The US Army

Conversation Matters

I have detailed the progression of this system using the model I constructed for The Three Eras of Knowledge Management. Since the beginning of the Iraq war CALL has become a subset of the larger Army Combined Arms Center’s Battle Command Knowledge System located in Ft Leavenworth.

CoP Facilitator Tasks That Create a Sense of Community and an Environment that is Welcoming

Conversation Matters

Schedule and hold in-person events for community members (story telling sessions, speed consulting, knowledge cafes, etc.) Provide success stories to the executive management committee. Knowledge Management Strategies Change ManagementI have been implementing Communities of Practice (CoP) since around 2000. As I have helped organizations design their own CoPs, I have learned a great deal about how to make them a real force for change and collaboration.

Transferring Expertise: The Best Way to Move Tacit Knowledge

Conversation Matters

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. If we are going to crack this nut, we need a better image – a more accurate way to think about how experts create and store the knowledge they use. A more accurate image would then allow us to think of better ways to transfer that knowledge to others. Teaching the skills to another embeds the knowledge more deeply, helping it to become increasingly tacit.

#Nextchat RECAP: Building an HR Technology Strategy

The SHRM Blog

If you missed this excellent #Nextchat on how to build an HR technology strategy, you can read all the tweets here or below. . . Tags: #Nextchat HR Technology HR strategy knowledge management learning management systems Talent ManagementOn November 14, @shrmnextchat chatted with Leadership and HR technology expert, and author of “Digital HR: A Guide to Technology-Enabled Human Resources” Deborah Waddill @deborahwaddill.

A KM Strategy Built on the Collective Knowledge of Ecopetrol

Conversation Matters

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge.