INTERVIEW: Dr. Jac Fitz-enz on Human Capital Metrics
SEPTEMBER 10, 2017
In 1977, you founded the Saratoga Institute (SI), which is well-known for its work in human capital metrics. Is there a place in HR for both metrics and analytics? This is what accounting reports—the past. By referring to the past (descriptive metrics) and studying the future we can determine WHAT TO DO to produce more positive results in the future; i.e.; prediction. If they only had time to focus on a handful of metrics, which ones should they consider?