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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. This can have significant direct and indirect costs. Other tangible turnover costs include: Overtime pay for remaining agents as you try to fill the gap. The cost of recruiting, hiring, and training new agents.

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How this HR’s Rising Star and ‘numbers person’ innovates in hard-hit hospitality

HRExecutive

Though not HR-specific, after the program ended, he got a taste of recruiting as a campus representative. That was my first exposure to recruitment and I [saw] there’s this whole world here and I said, ‘I think I can apply that number sense, that analytical sense that I’m interested in, over here to the HR world,” he recalls.

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Seven Strategies That Could Make You The Top Choice For Seasonal Staff

Payactiv

Kick off your recruitment drive early Start your summer job fair early to give yourself time to thoroughly vet your applicants. Identifying which new hires are and aren’t a good fit for your business can be the key factor in ensuring your teams run smoothly.

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Seven Strategies That Could Make You The Top Choice For Seasonal Staff

Payactiv

Kick off your recruitment drive early Start your summer job fair early to give yourself time to thoroughly vet your applicants. Identifying which new hires are and aren’t a good fit for your business can be the key factor in ensuring your teams run smoothly.

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Retail: Seasonal Hiring

Payactiv

Retailers are ready to hire as the economy recovers and consumers return to retail shopping after the pandemic slow-down. In response, retailers are increasing benefits to attract new hires, including higher pay and incentives such college tuition assistance, hiring bonuses, and quick access to earned pay. Request a Demo.

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3 Tips to Spice Up Recruitment and Retention

Payactiv

The national fill rate was 83% in December 2020 — only 83 hires for every 100 job openings. . The national fill rate was 83% in December 2020 — only 83 hires for every 100 job openings. . There’s actually a lot of restaurants hiring. For your business, long waits until a full staff can be hired. Payactiv closes that.

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9 Retail Recruitment Strategies For the Holidays

Payactiv

With the holidays just around the corner, it’s time for retailers to ramp up their recruiting. But it’s not enough to hire fast; it’s also important to hire well, and avoid making rash decisions. Update Your Job Postings Set time aside to ensure your seasonal hire job descriptions are accurate, complete, and current.