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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Establishing clear and efficient communication channels, such as a dedicated ticketing system or a centralized helpdesk platform, ensures that users can easily report their issues and receive timely updates on their resolution. Average Response and Resolution Time Track the average response and resolution times for different types of issues.

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Making the Most of Idle Time – 7 Fun Ideas for Team Building 

Hppy

That occasional idle time at your desk doesn’t just have to be a dull moment. Instead, it can be an exceptional opportunity to bond with colleagues, build your skills or generally create a more vibrant and productive office environment. What Exactly Is Idle Time?

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25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

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18 Must-Have Onboarding Documents (+ Free Templates)

Analytics in HR

Research has shown organizations that run impactful onboarding processes enjoy an 82% improvement in new hire retention and a productivity boost of over 70% within the first year compared to those that don’t. When it comes to onboarding, first impressions count. Ready to get your onboarding process in shape?

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10 Virtual Employee Team Building Activities to Keep Your Team Connected

6Q

When was the last time you did something worthy of praise for your employees and not your business or clients? Most business owners tend to neglect the employees’ welfare, which eventually reflects in reduced productivity. . How to keep remote teams connected is one of the biggest challenges in the modern era. Game of trivia.

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Everything You Need to Know About Workforce Optimization

Zenefits

You also need them to be productive. Though employees should be accountable for their performance, you need to assist them on their path to productivity. Productivity. The focus is on managing and maximizing staff performance so you can foster a productive workforce that meets business demands. Performance.

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March Madness: How to boost employee connection without losing productivity

HRExecutive

. - Advertisement - To bring employees together, some HR leaders are turning to social events focused around occasions like March Madness , Juneteenth or Halloween; yet, these gatherings can also ding productivity. billion in productivity losses , according to outplacement firm Challenger, Gray & Christmas. It has ROI.”