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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%. High attrition rates have long plagued the call center industry.

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HR How-To: Fight Employee Turnover

Abel HR

If you’ve been around for a while, you know that one of our favorite topics is the concept of employee retention. With these high stakes in mind, we’ve identified six innovative strategies just about any business can employ to improve retention among its ranks. which we know is directly tied to employee retention.

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25 Best Team-Building Activities in the Workplace in 2024

Terryberry

Team building might seem like a non-essential business exercise, but it's a valuable investment in employee loyalty, retention, performance, and satisfaction. That's not just hyperbole, either—team-building drives results, and study after study shows it. What Is Team Building? Just ask WeWork.

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The Hidden Cost of Quiet Quitting: Strategies to Address this Growing Trend

EmployeeConnect

The cost of employee turnover resulting from quiet quitting may impact the organisation’s bottom line. This can ultimately impact the company’s bottom line by reducing productivity, increasing turnover, and damaging the employer’s brand. This can help break down barriers and encourage open communication.

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7 Unique Team Building Ideas for Managers

Bonusly

The terms “ team-building " and “icebreaker” don’t exactly sound enticing. We’re here to tell you that team-building has come a long way. If you’re a people manager , it’s not only helpful to prioritize team-building—it’s crucial. The value of incorporating team-building into your management style.

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Top 12 Proven Employee Retention Strategies

Terryberry

Employee retention is a hot topic in the world of human resources. It's no secret that employee turnover can be costly for businesses - both in terms of money and lost productivity. Without engagement, retention becomes even more of a challenge. What is Employee Retention and Why is it Important?

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Boosting Engagement: Why Team Building Activities Work

HR Guy

One approach that has proven to be effective is team-building activities. In this article, we will explore why team-building activities are essential in the modern workplace, discuss different types of activities, and provide guidance on implementing them within your organisation effectively.